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Belkacem SettoutiBS

Belkacem Settouti

Expert in negotiation and conflict management

€800/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Belkacem

For companies, the problem is always the same: "how to maintain their profit margin despite increasingly fierce competition?"

I managed the sales department for several years in companies operating in various sectors.
I realized that salespeople did not like to increase prices and, above all, had difficulty managing customer objections.
The tension created by the negotiation context pushes salespeople to go too fast on the arguments because their primary goal is to convince the other party.

However, the other party interprets this barrage of arguments as an attack posture, so they adopt a defensive stance and proudly present their own arguments... which are just as valid as mine...

This leads to a war of positions, a competition of arguments.

This is why everything depends on the posture one adopts in these tense moments...

I have discovered several methods to improve and find the ideal posture in tense situations (negotiation, conflict, etc.).
Life in business is exciting both for human interaction and for the challenges it presents.
It takes very little to transform things.
  • English

    Native or bilingual

  • Spanish

    Fluent

  • Italian

    Basic

  • German

    Basic

  • French

    Native or bilingual

  • French

    Native or bilingual

  • French

    Native or bilingual

  • English

    Native or bilingual

  • Spanish

    Fluent

  • English

    Native or bilingual

  • English

    Fluent

Can work on-site
Paris (up to 50km), Lyon 8e Arrondissement (up to 100km), Nantes (up to 100km), Marseille (up to 100km), Toulouse (up to 100km)

Experience

  • Kolinkis
    Co-founder
    CONSULTING AND AUDITS
    September 2016 - Today (9 years and 9 months)
    Lyon, France
    Creation and delivery of training on the following topics:
    - Sales negotiation
    - Conflict management
    - Meeting facilitation
    - Public speaking
    - Innovation management
    - Leadership
    - The power of habits
    negotiation speaking conflict management
  • Miralu
    Sales Director France and Export
    CIVIL ENGINEERING
    May 2010 - June 2019 (9 years and 2 months)
    Saint-Chamond, France
    - Definition of strategic directions, medium and long-term objectives.
    - Definition of the sales budget and the means to be implemented, after analysis and evaluation of the different market components.
    - Management of the sales and logistics department (7 internal staff and 15 staff in France and internationally)
    - Management of the Key Accounts portfolio in France and internationally (11 countries)
    Negotiation Communication strategy Team management
  • Kolinkis
    Co-founder
    CONSULTING AND AUDITS
    September 2016 - Today (9 years and 9 months)
    Lyon, France
    Creation and delivery of training on the following topics:
    - Sales negotiation
    - Conflict management
    - Meeting facilitation
    - Public speaking
    - Innovation management
    - Leadership
    - The power of habits
    - Cross-functional communication (between departments)
    - Collective negotiation (Union and Employers)
    Business development training

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Education

  • DESS International Business
    Jean Monnet University Saint Etienne
    2000
    Négociation commerciale, Prospection, Anglais, Espagnol, Inconterms,
  • DESS
    Jean Monnet University Saint-Etienne
    2000
    Commerce international

Certifications

  • Datadock
    opca
    2016
  • Datadock
    OPCO
    2016

Skill set (17)

Categories