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Belén González MartínezBG

Belén González Martínez

Virtual Assistant | Administrative Support

€100/day
Pamplona, ES
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Belén

I am a virtual assistant specializing in organization and administrative management for entrepreneurs and small businesses.

I help maintain order in the administrative side of the business so you can focus on what's important: growing your project.

I can help you with tasks such as:

• Organization of documentation and files
• Administrative management and billing control
• Google Drive organization
• Support with digital tools like Hotmart, MailerLite, Zoom, or Vimeo
• Management and organization of administrative processes

I work in an organized, clear, and efficient manner, adapting to the needs of each business.

If you need administrative support to keep your business in order, I'd be delighted to help.
  • Spanish

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Agencia de viajes Mi Viajazo
    External Administrative Assistant – Travel File Management
    TRAVEL AND TOURISM
    November 2025 - April 2026 (5 months)
    Pamplona, Spain
    External collaboration with a travel agency performing administrative support tasks and travel file management in GIAV software.

    Responsible for the creation, organization, and tracking of travel files, including the input of supplier bookings, classification of files according to REAV regulations or the general regime, and verification of necessary documentation for correct administrative management.

    The work focuses on maintaining order and administrative control of the files, allowing the sales team to focus on sales and customer service.
    Administrative Management Data Entry File Management Document Organization Billing
  • Belén González
    Virtual Assistant* Organization, Planning, and Financial Administrative Management
    May 2023 - Today (3 years and 3 months)
    Pamplona, Spain
    I offer virtual assistant services focused on the organization and administrative management of digital businesses and small ventures.

    I handle maintaining order in the administrative side of the business through digital billing management, document control and organization, basic financial planning, and administrative task coordination.

    I also provide support with digital tools used in the day-to-day of the business, helping to organize processes, centralize information, and optimize the workflow. This includes cloud document management, support on management platforms, and the organization of systems that facilitate clearer and more efficient administration.

    My goal is for entrepreneurs to be able to delegate the administrative part with confidence, keeping their business organized and running more simply and structurally.
    Virtual Assistant Administrative Management Billing Organization and Planning Digital Tools
  • Mercadona
    Store Manager
    June 2017 - May 2023 (5 years and 11 months)
    Pamplona, Spain
    Responsible for the operational coordination of the in-store team, managing work schedules, organizing daily tasks, and supervising the correct functioning of the point of sale.

    In charge of stock control, inventory tracking, and support in store logistics management, ensuring product availability and correct replenishment.

    Also responsible for customer service and issue resolution, ensuring a satisfactory shopping experience and compliance with company quality standards.
    Team Management Stock Control Customer Service Task Tracking Order Management

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Education

  • University Certification – Virtual Assistant
    IQS Executive Education – Univ. Ramon Llull
    2023
    Certificación Universitaria – Asistente Virtual
  • Administrative Management Technician
    EFA El Llano (2004)
    2004
    Auxiliar Administrativo

Skill set

Categories

  • Other