About Belén
Spanish
Native or bilingual
Experience
- Agencia de viajes Mi ViajazoExternal Administrative Assistant – Travel File ManagementTRAVEL AND TOURISMNovember 2025 - April 2026 (5 months)Pamplona, SpainExternal collaboration with a travel agency performing administrative support tasks and travel file management in GIAV software.Responsible for the creation, organization, and tracking of travel files, including the input of supplier bookings, classification of files according to REAV regulations or the general regime, and verification of necessary documentation for correct administrative management.The work focuses on maintaining order and administrative control of the files, allowing the sales team to focus on sales and customer service.
- Belén GonzálezVirtual Assistant* Organization, Planning, and Financial Administrative ManagementMay 2023 - Today (3 years and 3 months)Pamplona, SpainI offer virtual assistant services focused on the organization and administrative management of digital businesses and small ventures.I handle maintaining order in the administrative side of the business through digital billing management, document control and organization, basic financial planning, and administrative task coordination.I also provide support with digital tools used in the day-to-day of the business, helping to organize processes, centralize information, and optimize the workflow. This includes cloud document management, support on management platforms, and the organization of systems that facilitate clearer and more efficient administration.My goal is for entrepreneurs to be able to delegate the administrative part with confidence, keeping their business organized and running more simply and structurally.
- MercadonaStore ManagerJune 2017 - May 2023 (5 years and 11 months)Pamplona, SpainResponsible for the operational coordination of the in-store team, managing work schedules, organizing daily tasks, and supervising the correct functioning of the point of sale.In charge of stock control, inventory tracking, and support in store logistics management, ensuring product availability and correct replenishment.Also responsible for customer service and issue resolution, ensuring a satisfactory shopping experience and compliance with company quality standards.
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Education
- University Certification – Virtual AssistantIQS Executive Education – Univ. Ramon Llull2023Certificación Universitaria – Asistente Virtual
- Administrative Management TechnicianEFA El Llano (2004)2004Auxiliar Administrativo
Skill set
Categories
- Other