Freelancer profile translated to English.

Description

My name is Belén and I am a Systems Administrator with over 25 years of experience.

I help companies and individuals resolve IT incidents quickly and remotely, avoiding interruptions in their daily work.

I work with remote access tools AnyDesk, TeamViewer, among others.

Languages

Workplace preferences

Remote only

Primarily works remotely

Free Freelancing
Freelance
January 2025 - Today (1 year and 6 months)
Madrid, Spain
IT Support Technician / Helpdesk
Responsibilities:
Technical support to users in Windows and Microsoft 365 environment
Resolution of software, email, and office suite incidents
Management of user accounts in Active Directory
Configuration of equipment, printers, and peripheral devices
Remote assistance using tools like AnyDesk or TeamViewer
Diagnosis and resolution of connectivity and basic network problems
Installation and maintenance of corporate applications (Office, antivirus, etc.)
Work environment: Support for end-users and small business structures, prioritizing quick incident resolution and service continuity.
Anydesk TeamViewer
Free Freelancing
Quick problem diagnosis
January 2025 - Today (1 year and 6 months)
Madrid, Spain
Remote support via secure connection, direct solution or improvement proposal, clear communication without unnecessary technical jargon, problem resolution in less than 24 hours
Intersurgical
Remote IT Support | Microsoft 365 | Active Directory | IT Maintenance for Companies
DIGITAL AND IT
December 2000 - Today (25 years and 7 months)
Móstoles, Spain
I am an IT technician specializing in user support and systems administration in Windows and Microsoft 365 environments.