Freelancer profile translated to English.
Back to original languageAbout Behja
Customer advisor with experience, I offer my services for remote customer relationship management.
Serious, responsive and attentive, I handle:
• Responding to customer emails
• Processing requests and complaints
• Customer follow-up
My goal: to improve your customers' satisfaction and save you time.
Available quickly for one-off or regular assignments.
French
Native or bilingual
English
Conversational
Can work on-site
Le Mans (up to 50km)
Experience
- InitiativesCustomer AdvisorNovember 2025 - December 2025 (1 month)• Handling customer calls.• Processing requests and administrative follow-up.• Updating order status
- Contact UpSales AssistantJuly 2025 - October 2025 (3 months)• B2B and B2C prospecting• Needs qualification, simple quotes.• Customer follow-up campaigns
- Contact UpCustomer Relationship Management AdvisorMay 2025 - July 2025 (2 months)• Open house campaigns• Appointment scheduling• Sales planning / information gathering
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Education
- Bac Pro SAPAT2018Bac Pro SAPAT
- ALTEA CMALTEA CM