Beatriz Zarrais Soares

• • Passenger information and assistance

• • Boarding and disembarking procedures

• • Passenger check-in

Experience in administrative and operational assistance in the aviation sector, internship as a gate agent at Aviapartner, passenger management, check-in, operational coordination.

• • Responsibility for passenger comfort and safety

• • Maintaining quality customer service

• • Teamwork in a dynamic environment

Cabin crew with experience in onboard service and customer relations in an international and demanding environment, passenger safety management, strict adherence to procedures, handling unforeseen situations and multicultural teamwork, development of communication skills, stress resilience and service orientation.