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Béatrice ChanjourdeBC

Béatrice Chanjourde

Customer Relations Assistant ✅

€300/day
Toulouse, FR
15+ years
Customer Relationship Management
Customer Service / After-Sales Service
Email Management
Client Follow-up
Organization and Planning

Average response time: 1 hour

Freelancer profile translated to English.
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About Béatrice

Are you an entrepreneur or a leader who lacks time to manage your clients? I help you unite and retain your customer base while saving you precious hours each week.

Thanks to my experience in human resources, customer relations, and supporting entrepreneurs, I offer reliable and human support:

Client email management and follow-up

Responses to requests and customer service

Follow-ups and file tracking

Appointment and agenda scheduling

Social media management

My added value: reliability, listening, and personalized customer relations, so your clients feel heard and satisfied. I can handle one-off tasks or regular support tailored to your needs.
Laundry, Home Care and Personal Care
Education Companies
Health and Wellness
Leisure, Recreation, and Entertainment
HR Services

  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Béatrice Chanjourde
    Digital Marketing Specialist
    September 2017 - Today (8 years and 9 months)
    Toulouse, France
    I design and launch digital products (ebooks, online courses) to help my audience develop their own businesses and personal growth. I manage affiliate and recurring revenue (MRR) strategies, while optimizing the visibility and conversion of my products through targeted and creative digital marketing techniques. I also develop my social media presence and YouTube channel.
    Design and writing of ebooks and online courses Design of attractive materials (slides, PDFs, mini-courses) Sales Funnel / Conversion Optimization Email Marketing & Newsletters Creation of attractive content for social media
  • Réseautage en direct
    France Director
    May 2022 - January 2025 (2 years and 8 months)
    I managed the development and growth of the network in France, creating collaboration and partnership opportunities between entrepreneurs. I designed and led events, coordinated local teams, and supported members in strengthening their professional network, in order to generate strategic connections and concrete impact for each entrepreneur.
    Development and animation of professional networks Organization and animation of events (in-person / networking) Interpersonal skills, communication, and member loyalty

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Education

  • University Diploma in Business and Administration Management
    IUT GEA Brive
    1999
    Gestion administrative et organisation (planning, suivi dossiers, coordination) Suivi financier de base (budgets, facturation, trésorerie) Gestion de la relation client (CRM, suivi clients, fidélisation) Outils numériques & logiciels de gestion (Excel, CRM, Google Workspace) Gestion de projets et priorisation des tâches

Skill set

Social Media Communication
Social Media Management

Categories