Freelancer profile translated to English.
Back to original languageAbout Batiste
Do you need a technician who can manage your IT infrastructure without causing you headaches?
Server administration (Windows/Linux), virtualization (Proxmox, Hyper-V, VMware), network management (VLANs, VPN, pfSense), L1/L2 support, on-site deployment (routers, WiFi access points, switches, IP cameras) — I handle it all.
I work both remotely and on-site at your clients' or your own premises.
Each task is documented and tracked, with clear procedures provided at the end of the intervention.
Additionally, I can set up automation workflows (n8n, Make) to simplify your business processes.
Rigorous and autonomous (ex-military), available for one-off or recurring missions, either remotely or in the Île-de-France region.
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 50km)
Experience
- CNIT Technician — Systems, Networks & AutomationTELECOMMUNICATIONSAugust 2025 - Today (1 year)Paris, FranceWindows Server Administration (2016/2019/2022), Debian, CentOS — Proxmox, Hyper-V, VMware virtualizationL1/L2 User Support: incident analysis, resolution, and escalation (TeamViewer, AnyDesk)Internal CRM Ticket Management (similar to ServiceNow) — vendor tracking and coordinationNetwork Infrastructure: OpenVPN, VLANs, routers, switches, WiFi, VoIP telephony 3CXActive Directory Administration: accounts, access rights, GPOsVoice AI Agent DevelopmentAfter-Sales Service: automatic call processing, ticket creation, L2 escalationBusiness Automation Workflows (n8n, Make) and CI/CD pipelinesInfrastructure Monitoring (Grafana/Prometheus) — technical documentation writing
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Education
- BTS SIO (Services Informatiques aux Organisations) specialization SISR (Solutions d'Infrastructure, Systèmes et Réseaux)2025BTS SIO option SISR
- 1st year Bachelor's degree in Mathematics and Computer ScienceUniversité Grenoble Alpes2020L1