Freelancer profile translated to English.
Back to original languageAbout Bastien
After more than 10 years spent supporting users and companies in their IT challenges, I decided to take a step forward: create my own structure, Arken IT.
This project was born from a simple observation I made in the field: for many professionals (secretarial, medical or legal secretarial, HR, SME/VSE managers), IT is at the heart of their business... but too often remains a source of stress when a problem arises.
👉 My goal today is clear: to allow you to work with peace of mind, with reliable, secure tools adapted to your reality.
French
Native or bilingual
English
Fluent
Can work on-site
Montpellier (up to 50km)
Experience
- Arken ITFounderCONSULTING AND AUDITSApril 2026 - Today (3 months)Lunel, FrancePassionate about technology serving people, I founded Arken IT to offer freelancers and small businesses the peace of mind they deserve. With 10 years of experience in user support, I don't just "fix" things: I secure your work tools and teach you how to master them. My 100% remote model allows me to be with you anywhere in France.
- TeamBox SARLSupport TechnicianAugust 2020 - December 2025 (5 years and 4 months)Castelnau-le-Lez, FranceUser support technician for a telephony software, with technical support, user training
- Arcadie Sud Ouest SAIT TechnicianSeptember 2019 - August 2020 (11 months)12000 Rodez, FranceMember of the company's IT team, managing the hardware and servers, Linux and Windows, managing Active Directory, technical support on specific hardware (scanners, label printers, etc.)
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Education
- IT: Implementing Responsible Digital Finding Your First ClientsThe GreenIT : Mettre en place le numérique responsable Trouver ses premiers clients
- Engineering Degree3il cci aveyron2019Diplôme d'ingénieur