Freelancer profile translated to English.

Description

With 10 years of project management experience across various industries (Energy, Telecom, Retail), I am ready to take on new challenges.

Organized and proactive, I manage entrusted projects by leveraging my rigor, analytical skills, and interpersonal ease.

Open-minded, I quickly adapt to diverse stakeholders and environments.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Lyon (up to 50km), Bourgoin-Jallieu (up to 50km)

Proxiad
IT Project Manager (Orange Business Services Outsourcing)
TELECOMMUNICATIONS
October 2023 - Today (2 years and 8 months)
Lyon, France
Networks & Telecom Project Manager
- Monitoring and Support of network activities and support for Key Accounts in their park evolutions
- Supervision of West & Grand West Team Mode

Responsibilities
● Management of project teams dedicated to the monitoring of various Clients
● Project scoping from order form to invoicing
● Monitoring of national deployments
● Reporting on client activity progress (Steering Committees, Project Committees, Management Committees...)
● Crisis management, Escalation management
● Supervisor: Facilitating Project Manager and Project Officer Teams, project assignment, KPI monitoring, workload monitoring
Project Management Project Scoping Team Management Project Planning Site Monitoring Team Spirit Facilitation Reporting Steering Committee Project Committees Committee Management Steering Committee Facilitation Committee Organization Excellent Interpersonal Skills Interpersonal Skills Incident Management Incident Resolution Incident Management Customer Service
AVEM
Operations Coordinator
BANKING AND INSURANCE
January 2021 - October 2023 (2 years and 9 months)
Lyon, France
Scoping and monitoring of deployment project portfolio for retail and mass retail clients.
Payment renewal projects (POS, MPOS) across Europe.

Responsibilities
● Management of project teams dedicated to the monitoring of various Clients
● Logistics, site, and regional planning monitoring
● Project scoping from order form to invoicing
● Monitoring of national and international deployments
● Reporting on client activity progress (Steering Committees, Project Committees, Management Committees...)
● Crisis management, Escalation management

Technical Environment
● Ingenico, Verifone, PAX, Aurès, JIRA
Project Scoping Project Management Team Management Reporting Excellent Interpersonal Skills Customer Service Sense of Customer Service Customer Service Implementation Crisis Management
ALTEN
IT Project Manager (Orange Business Services Outsourcing)
TELECOMMUNICATIONS
September 2018 - November 2020 (2 years and 2 months)
Lyon, France
October 2018 to November 2020 Orange Business Services Project Manager: Solution Lifecycle
Supporting Key Accounts in their evolutions related to Telecom:
- Customer Service
- Project Management
July 2019 to November 2020 Site Operations Manager at Orange Business Services, concurrently with the consultant role.

Responsibilities
● Management of project teams dedicated to the monitoring of various Clients
● Project scoping from order form to invoicing
● Monitoring of national and international deployments
● Reporting on client activity progress (Steering Committees, Project Committees, Management Committees...)
● Crisis management, Escalation management

Technical Environment
● Fiber, Copper, 4G, BVPN Links, BI, BE Deployments
Project Management Project Scoping Customer Follow-up Site Monitoring KPI Monitoring Interpersonal Skills Workshop Facilitation Incident Management Customer Service Steering Committee Project Committees

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Master: Manager of Organizations, Project Management
ECEMA
2014
Master : Manager des Organisations, Management de projet
Professional Bachelor's Degree, Information System Project Coordinator
Université Lumière (Lyon II)
2012
Licence professionnelle, Coordinateur de Projets en Système d'Information

Check out Bastien's education

IT Project Manager

Bastien Farci

IT Project Manager

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