Freelancer profile translated to English.
Back to original languageAbout Bassem
- ENSAM Engineer & E-MBA with +20 years of experience in IT
- Sector expertise: Media & Telecom, Energy, Retail Banking, Industry
- Professional skills: IT project management and pre-sales, team management and supervision, in-depth IT knowledge (functional and technical), budget management, costing, negotiation, and closing
- Personal skills: strong analytical and synthesis skills, enjoys new challenges, high work capacity and stress resistance, sense of responsibility
- Languages: English, Arabic
French
Native or bilingual
English
Fluent
Arabic
Native or bilingual
Can work on-site
Paris (up to 50km)
Experience
- Safran Aircraft EnginesSenior Project Manager (Freelance)AVIATION AND AEROSPACEJanuary 2022 - Today (4 years and 5 months)Corbeil-Essonnes, FranceFinOps -Transversal role across all Safran Aircraft Engines Applications hosted on AWS.- Adaptation of the FinOps approach: Plan, Execute, Operate- AWS Cost/Budget Estimation; AWS Cost Monitoring/Optimization- Interface with Safran Group FinOps- Scope: Data Applications, IAgen, Move to Cloud, Go to Cloud- Context: EC2, Bedrock, S3, SageMaker, Athena, Redshift, VPC, Glue, OpenSearch, etc..CIO Project Manager:Implementation of an IoT application (DNC) for loading manufacturing programs onto industrial equipment.-Monitoring of integrator commitments: deliverables, schedule, risks, invoicing-Definition/Implementation of interface contracts with applications: 3DEX, Apriso, BFAO-Passing CIO milestones: TASC, Commitment Review, VABE, VSR, Warranty, GDPR, SSI- Participation in defining the deployment approach & Transfer to the MCO teamCIO Project Manager:Construction of a Data Warehouse per Production Site to aggregate and contextualize operational data produced by industrial equipment and then make it available to a DataLake (AWS S3)-Functional scoping, identification of Data repositories, transcoding rules, definition of data formats, retention periods, volume, and update frequency.- Project Scoping: Tool/architecture selection, build costing, schedule consolidation, kick-off- Project management until commissioningCIO Project Manager:Deployment of the Pick-to-Light application to guide assemblers in the Engine assembly operations.- Functional and technical scoping, Costing, Kick-off preparation- Project management until data migration and commissioning- Project Context: PTC Thingworx, Talend; MuleSoft, SQL Server, ServiceNow, Isichek/ISITEC, Blazor, .Net, IRIS Secure Architecture, IT Service Provider: India; Siemens Scalance
- Orange Business ServicesSenior Project Manager (Freelance)TELECOMMUNICATIONSOctober 2018 - December 2021 (3 years and 3 months)Paris, FranceAll-IP Migration:As part of an IP Transformation Program, this project involves migrating the PSTN access of the Contact Center managing Orange France's customer relations to IP access and NCIP numbers:- Dossier preparation for technical and financial validation committee- Project kick-off, definition of governance with the Solution Manager and related projects- Update of interface contracts with the Contact Center ecosystem (third-party applications + NCIP/FIA access networks)- Coordination/Arbitration of integration with related projects- Management of pairwise testing and End-User acceptance testing on Pre-Production and Production environments- Monitoring of documentary deliverables: Specification, Testing Strategy, Test Plan, etc.- Operational reporting (progress, risks, arbitration) and Financial reporting (Consumed, forecast, risks)- Preparation & Animation of Core Teams, SteerCo, War Room, escalation meetings- Progressive migration of all customer journeys to NCIP access without service interruption.Context: Cisco UCCE 10.5.3, 140 Sites, ~20,000 Agents declared, Program CAPEX ~ €8M / 18 MonthsVerint Upgrade:Deployment of a new version of the Verint Work Force Management application to improve Agent productivity in Orange France's Contact Center:- Scoping and costing of the scope to be updated. Budget validation- Coordination of the setup of the 3 environments (Qualification, Pre-Prod, and Prod)- Monitoring of report migration from Cognos to SSRS- Monitoring of ETL migration from Talend to SSIS- Technical and functional validation of the new platform- Cut-Over management (One-Shot) with appropriate communication to each entityContext: Verint WFO V15.2, ~9,000 Users, Windows 2019, SQL Servers 2019, 2 TB of data to migrate: OBS Services Build: €600 K
- Proximus TelindusSales Business ConsultantTELECOMMUNICATIONSJanuary 2015 - March 2018 (3 years and 3 months)Strassen, LuxembourgConsulting andPre-saleson internal collaboration and B2C solutions for several banks in Belgium and Luxembourg-Support for the sales team with clients to provide technical assistance for presenting our Unified Communication offers in Cloud or On-Premise mode.-Analysis of client needs and solution design in collaboration with the internal technical team and our partners(Cisco, Microsoft, ASC, IPC, etc...)-Response to tenders, construction of the technical offer and participation in the development of the commercial offer-Presentation of offers, commercial negotiation, contracting, and transition to the delivery team-Technological and financial monitoring of solutions, Managed Services Pricing, definition of the Work Unit (UO) catalogContext: Private Cloud services based on Cisco HCS licenses; Cisco HCS CUCM, UCCX, CMS, Jabber, Spark; Skype for Business; Anywhere365;Recording: Verba, ASC; IPC: Unigy Trading telephony system; IP-Trade; Polycom
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Education
- EngineerENSAM Engineer - National School of Arts and Crafts, Paris, France1999
- Executive MBAParis-Dauphine University & ESG UQAM - France, Canada2014