Freelancer profile translated to English.
Back to original languageAbout Barthélemy
I have built my experience and expertise in management within the Decathlon group.
Over 8 years, I have had the pleasure of managing numerous teams, from 5 to 150 employees. I have encountered many situations and have been confronted with many complex challenges.
As a frontline manager, I have developed expertise in the following areas:
- Recruitment: from identifying the need, writing the desired profile, meeting candidates, and onboarding until the end of the trial period.
- Individual Management: developing employees, conducting annual reviews with assessment of hard and soft skills, writing objectives.
- Collective Management: writing a team project, leading the team.
- Managing managerial difficulties: re-framing, conflict resolution, etc.
Since early 2022, I have been working as a freelancer for VSEs/SMEs on these topics, either to support the business owner or the manager on specific needs, or to train their teams.
For the past 2 years, I have also been sharing my experience in various schools (EDHEC Business School, PPA, PIGIER group).
I offer support that reflects my approach: individualized, personalized, and human-centered, adapted to your needs and challenges, serving your teams, your clients, and your ambition.
To guarantee support that reflects my approach and delivers the best possible results, I prioritize on-site services.
I travel throughout the Ile de France and Hauts de France regions.
French
Native or bilingual
Can work on-site
Paris (up to 50km), Lille (up to 100km), Chantilly (up to 100km)
Experience
- Decathlon FranceStore Co-ManagerJune 2019 - February 2023 (3 years and 8 months)95220 Herblay-sur-Seine, FranceWithin the largest sports store in the Ile de France region. Managing a store with 150 employees - €45 million in revenue. My goal is to grow and support the skill development of each of my teammates within the store, so that they carry our project, are fulfilled, and our customers are satisfied, while guaranteeing our shareholder's expectations.- Hierarchical management of 8 managers- Human management of the store: ensuring employee well-being and skill development, social management with frontline representatives.- Management of customer satisfaction.- Development of the store's 3-year commercial strategy.- Management of the store's profit and loss account.
- DHLSales Representative - Apprenticeship ContractSeptember 2012 - September 2014 (2 years)Lille, FranceSpecialization in B2B services sales and international transport:- Telephone and field prospecting.- Managing at-risk clients: daily shipment monitoring, front-office management in direct contact with the client, and back-office management with all company departments (accounting, operations, customer service, etc.).- Interim management of a client portfolio with a client retention objective: client retention objective met with YTD revenue increase during the same period.- Occasional missions to resolve operational issues encountered by clients: front-office management directly with the client, and internal mobilization of various stakeholders involved in problem-solving. Example of resolved issues: operational billing problems, shipments stuck in customs in Asia and the USA, implementation of occasional mass shipments, etc.
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Education
- General Management of Business UnitsIAE Lille2015Management General des Business Units
- Bachelor of BusinessEDHEC Business School2014Bachelor of Business Administration (B.B.A.), Sciences de Gestion & Entrepreneuriat