Freelancer profile translated to English.

Description

IT Support & Troubleshooting | Experienced Freelancer

Self-employed IT technician with 10 years of experience and an IT degree, I help my clients maintain reliable and high-performing systems.

💼 What I bring to you:

Rapid diagnosis and effective problem resolution

Performance optimization of your equipment

Security (viruses, updates, best practices)

Custom installation and configuration

Clear and accessible technical support

🚀 Goal: Save you time and prevent interruptions.

Available, rigorous, and solution-oriented, I adapt to your needs.

Languages

French
Native or bilingual
Arabic
Native or bilingual
English
Conversational

Workplace preferences

Can work on-site

Lille (up to 50km)

SPA Guedila Eaux Minérales
IT Section Manager
October 2018 - March 2024 (5 years and 5 months)
• • Complete management of IT infrastructures
• • Supervision and coordination of the technical team
• • Planning and monitoring of IT projects
• • Technical support and optimization of the IT park
• • Management of a team of 4 people, daily presence in the field.
• • Close collaboration with other section managers to share best practices and strengthen interdepartmental synergy.
• • Management of operational activities to ensure maximum efficiency.
• • Supervision of the daily activities of a team of 4 employees to ensure optimal productivity.
• • Negotiation with suppliers to obtain the best prices, while maintaining consistent quality.
• • Budget management, expense tracking, and recommendation of adjustments.
• • Inventory management with in-store inventory organization. Active participation in the selection, hiring, and onboarding of new staff members.
SPA BABAHOUM
IT Maintenance Agent
March 2018 - August 2018 (5 months)
• • Installation and configuration of equipment
• • Preventive and corrective maintenance
• • Technical assistance and documentation
• • Setting up the necessary equipment for maintenance and repair tasks.
• • Handling simple troubleshooting: identifying malfunctions, replacing defective parts.
• •
SPA Briqueterie BRANIS
IT Maintenance Agent
October 2014 - February 2018 (3 years and 4 months)
• • Deployment and maintenance of IT systems
• • Park management and basic security
• • Writing technical reports
• • Collaboration with technical teams to resolve on-site issues. Handling simple troubleshooting: identifying malfunctions, replacing defective parts.
• • Setting up the necessary equipment for maintenance and repair tasks.
• • Handling simple troubleshooting: identifying malfunctions, replacing defective parts.