About Barbara
French
Native or bilingual
English
Fluent
Italian
Basic
Experience
- Banow srlIndependent Office ManagerJanuary 2022 - Today (4 years and 5 months)• Full management of administrative, accounting, commercial, human resources, and legal tasks• Social media management and engagement to improve visibility• Coordination of operational tasks to optimize organizational efficiency• Tailored support to facilitate daily business management
- We are the wordsOffice ManagerCONSULTING AND AUDITSAugust 2022 - April 2025 (2 years and 8 months)Responsible for the organization and coordination of the smooth running of the office, my tasks include:1) Administrative and operational management:- Mail, phone calls, and office supplies management- Organization of meetings, travel, and events- Drafting and distribution of memos, reports, and presentations- Management of contracts with suppliers and service providers- Budget and expense tracking2) Accounting and financial management:- Invoicing and customer payment tracking- Supplier payments and order management- Preparation of tax obligations: personal income tax, corporate income tax, VAT, balance sheet- Overdue payment reminders and collection management- Support during general meetings (preparation of financial documents, etc.)- Communication of financial information to stakeholders (clients, suppliers, shareholders, etc.)3) Human resources management:- Onboarding and integration of new employees (employees/freelancers)- Personnel file management- Tracking of leave, absences, and training- Participation in the recruitment process- Communication with social organizations and HR partners4) Communication management:- Ensure internal communication between different departments- Manage external communication with clients, suppliers, and partners- Website and social media updates, including LinkedIn (sometimes)5) Management support:- Assisting management in preparing meetings and decisions- Drafting correspondence, memos, and reports- Filtering calls and information requests6) Premises and equipment management:- Oversee equipment maintenance- Ensure communication with partners (co-ownership, tenant, manager)- Ensure compliance with safety standards and update protocols (internal regulations, ...)
- CuisicenterAdministrative AssistantRETAIL (SMALL BUSINESS)May 2022 - October 2022 (6 months)Marche-en-Famenne, Belgium- Preparation of presentation materials, brochures, product samples, and any other necessary materials for sales representatives and installers for their interventions- Management of installers' schedules, including planning and optimization, coordination of client installations, and communication of schedules to clients and installers- Ensuring communication between the sales team, installers, and other company departments (marketing, logistics, production), responding to information requests from clients and prospects- Updating the customer database (CRM), tracking interactions with prospects and clients, following up with prospects, and providing post-sales support- Processing orders and contracts, including verifying information, sales terms, measurements, etc.- Managing orders for materials (kitchens, wardrobes, bathrooms) from suppliers, tracking deliveries, and handling any stock or quality issues
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Education
- Bachelor's in NursingHELMo University College2015- Connaissances des notions de base en anatomie, physiologie, microbiologie et pathologies courantes - Compréhension et maitrise des principes d’hygiène, d’asepsie et de sécurité - Apprentissage des différentes mesures des signes vitaux (tension artérielle, température, fréquence respiratoire, pouls) - Apprentissage des soins d’hygiène et de confort (toilette, mobilisation, prévention des escarres) - Distribution de médicaments simples sous supervision (en stage) - Capacité à participer activement aux soins sous supervision, à communiquer avec les patients et l’équipe soignante, à observer et signaler les changements cliniques, tout en respectant les principes éthiques et déontologiques - Stage de trois semaines en maison de repos - Stage de trois semaines en unité gynécologique
- Medical SecretaryCFD Belgium2017Prise de rendez-vous des consultations de médecin Accueil des patients Prise en charge des appels téléphoniques, du classement ... Gestion des demandes et questions des bénéficiaires Mise à jour des dossiers Assistance au médecin dans la gestion du cabinet et des dossiers médicaux Organisation du planning Respect du secret médical et de la déontologie liée à la fonction Contributio à l'image de qualité de l'environnement médical