Freelancer profile translated to English.

Description

Operational with 5+ years of experience in creating and managing logistics operations. I built a last-mile delivery company from scratch - 30+ employees, 5 carrier contracts (Amazon, DPD, Chronopost, GLS, La Poste), SLA management in the Rhône-Alpes region. I structure operations, deploy processes, manage partner performance, and train teams.

Typical missions: operational structuring, implementation of SOPs and KPIs, multi-partner coordination, performance management, fleet management, B2B operational support.

Bilingual English/French. Available for ad-hoc missions or regular support.

Industry field of expertise

Languages

English
Native or bilingual
French
Fluent

Workplace preferences

Can work on-site

Lyon (up to 50km)

TEXKOOP
Founder & Operations Manager
November 2021 - Today (4 years and 7 months)
France
Designed and developed a last-mile logistics operation, from concept to a multi-partner delivery network serving national logistics providers.

Deployed low-emission and temperature-controlled delivery operations, while improving service reliability by approximately 50% through the implementation of SOPs, performance indicators, and partner compliance frameworks.
Oversaw last-mile delivery operations throughout the Rhône-Alpes region (France), coordinating activities with major logistics partners including Amazon, ChronoFresh, DPD, Chronopost, and GLS.

Built and led an operational team of over 30 support staff in the Rhône-Alpes region (France).
Administrative Management Process Optimization Client Relations Logistics Communication
Rois Petroleum
Business Developer
September 2019 - October 2021 (2 years and 1 month)
Mauritius
Supported commercial and operational activities related to LPG and LNG trading in various regional markets, in coordination with suppliers, logistics partners, and clients.

Participated in monitoring shipping schedules, delivery documentation, and communications with partners to ensure the smooth execution of cargo operations.
Conducted market research and prepared business reports to support trading decisions and business development initiatives.

Maintained relationships with clients and partners, facilitating communication between operational teams and external stakeholders.
Project Coordination Communication Client Relations Administrative Assistance Sales
Vertech Group
Market & Sustainability Analyst
October 2018 - July 2019 (9 months)
France
Contributed to change management initiatives by participating in the design of strategies to improve project adoption and stakeholder engagement.

Conducted market research and sustainability analyses for clients in the Côte d’Azur region to support strategic decision-making.
Analyzed industry trends, environmental impact factors, and operational frameworks to support consulting deliverables.

Participated in the preparation of presentations, reports, and business analyses used by senior consultants in client engagements.
Change Management Market Research Communication