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Malt Tech Trends 2026
Barbara M.BM

Barbara M.

Customer and Sales Relationship Expert

€300/day
Biarritz, FR
8-15 years
Customer Relationship Management
Administrative Management
Business Development
Sales Administration

Average response time: 1 hour

Freelancer profile translated to English.
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About Barbara

Boost your business with a high-performing sales and customer relationship strategy.

I support companies in their development by optimizing their commercial visibility, their growth, and their customer relationships. My goal: to help you retain your customers, ensure your growth, improve your image, and gain efficiency.

With commercial experience in France and internationally, enriched by a degree from Digital Campus, I combine strategic vision and operational excellence to offer you tailor-made support.

📩 Let's discuss your needs and see how I can help you achieve your goals!
Insurance
Healthcare payors
Social Networks
Banking and Financial Services
E-commerce

  • French

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • Agence Jolene Argentine
    Business Support
    CONSULTING AND AUDITS
    September 2021 - Today (4 years and 9 months)
    France
    Proactive customer relationship development and management
    Sales strategy and portfolio management
    Sales performance steering
    Negotiation and closing
    Administrative management and coordination


    Account Management Administrative Management Commercial Management Virtual Assistance Customer Relationship Management Sales Administration Digital Communication Social Media Customer Service
  • Groupama SA
    Client Manager
    BANKING AND INSURANCE
    April 2015 - January 2022 (6 years and 9 months)
    Pyrénées-Atlantiques, France
    Proactive customer relationship management
    Promotion and sale of Groupama products and services
    Commercial and administrative management
    Follow-up and management of client and prospect accounts
    Personalized customer reception and advice
    Customer Relationship Management Administrative Management Business Development Commercial Management Account Management Sales Negotiation Insurance Customer Service
  • USA
    Business Developer & Account Manager
    RETAIL (SMALL BUSINESS)
    August 2013 - March 2015 (1 year and 7 months)
    United States
    Project management
    Development of customer acquisition strategies
    Market and industry trend analysis
    Development of commercial action plans
    Marketing of Antarès products and services
    Sales Strategy Project Management Customer Relationship Management Business Development Digital Communication Sales Administration
Check out Barbara's experience

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Education

  • Bachelor in Digital Project Management, Digital
    Digital Campus
    2021
    Bachelor Chef de projet Digital, Digital
  • Bachelor's Degree in Commerce, Commerce
    ESTHUA Angers
    2010
    Licence Commerce, Commerce
Check out Barbara's education

Skill set

Sales Negotiation
Commercial Management
Insurance
Client Management
Sense of Organization
Adaptability
Leadership
Writing Skills
Virtual Assistant
Interpersonal Skills
Customer Service
Customer Satisfaction
Insurance
Banking and Insurance
Account Management
Virtual Assistance
Digital Communication
Social Media
Customer Service
Sales Strategy
Project Management
Sales Prospecting
Sales

Categories

  • Other