About Baptiste
⚡ I automate your time-consuming tasks with AI to boost your productivity
- **Audit and Design**: Analysis of your current processes to identify automation and AI integration opportunities.
- **AI Agent Development**: Creation of custom agents for specific tasks (customer support, lead qualification, data analysis, etc.)
- **Workflow Automation**: Optimization of your business processes (Sales, Marketing, HR, Ops) to eliminate manual tasks and reduce errors.
- **AI Integration**: Connection of artificial intelligence to your existing tools (CRM, ERP, Google Suite, etc.).
- **AI Project Management**: Steering your automation projects from needs definition to team adoption and performance monitoring.
- Custom and intelligent CRM (opportunity prioritization, automatic alerts, email drafting and follow-ups, customer context analysis) in the recruitment field, increasing revenue generated per team member by 20%
- Automatic screening and analysis of applications for a recruitment team, saving 5 hours per week
French
Native or bilingual
English
Native or bilingual
Experience
- Malt Community SAProduct ManagerHUMAN RESOURCESAugust 2023 - Today (2 years and 10 months)Paris, FranceProduct Manager and Product Builder at Malt within the Staffing squad (set of features allowing clients to find freelancers and freelancers to find new opportunities). My scope includes:
- messaging
- application management
- application funnel
- internal efficiency tools (sales, recruitment advisors)
Product Management:Notably, I contributed to the creation of AI search, allowing clients to express their needs in natural language and used by +50,000 clients.Interface change for managing applications, including collaborative sourcing, enabling clients to be more efficient and strengthening product-led growth (+1000 account creations per month)Product Builder:Creation of a CRM including AI agents for recruitment advisors:- Time needed to prioritize their actions divided by 2
- Time needed to analyze applications divided by 3
- Better client support through improved understanding of context and needs (+20% efficiency)
- Malt Community SAOperations AnalystHUMAN RESOURCESSeptember 2022 - August 2023 (11 months)Paris, FranceResponsible for optimizing the productivity and performance of operational teams at Malt (sales, recruitment advisors, support)
- Identification of improvement opportunities
- Automation of repetitive tasks (prospecting)
- Implementation and monitoring of performance reporting
- Configuration and deployment of CRM tools and change management implementation
- KALEA FormationDesignerEDUCATION AND E-LEARNINGAugust 2018 - December 2022 (4 years and 4 months)Paris, FranceDesign of custom e-learning paths for large corporations in the Banking and Insurance sectors. My role: demystify AI and automation for business teams, focusing on identifying and managing new risks. A dual expertise essential for navigating a regulated environment.
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Education
- Master in ManagementHEC ParisMaster en Management, spécialisation stratégie
- Master in AI for BusinessESADE2022- Intelligence Artificielle (BigML, Python, NLP, KNN) - Data Analytics (SQL, Python, R) - Product Management - Management de l'innovation