BBFreelancer profile translated to English.
Back to original languageAbout Banniou
I am Banniou, a motivated 24-year-old professional residing in Valencia, with extensive experience in customer service and sales. I possess strong system navigation skills and have successfully completed multiple training programs. I am fluent in Dutch, English, and Spanish and am eager to contribute my skills and enthusiasm to your team and have a positive impact on customer relationships and/or sales performance.
English
Native or bilingual
Dutch
Native or bilingual
Remote only
Primarily works remotely
Experience
- YourceCustomer Support Agent & SalesMay 2023 - September 2024 (1 year and 4 months)Valencia, SpainCustomer service and sales agent for the Dutch energy company Eneco, providing exceptional support via phone and chat to assist customers with payment inquiries and contract management.
- Newco CommunicationsSales RepresentativeJanuary 2022 - April 2023 (1 year and 3 months)Casablanca, Morocco• Increased order volume through strategic customer contact and follow-ups• Increased customer satisfaction by providing exceptional service and support• Exceeded sales targets by effectively managing customer relationships
- EMBROSales RepresentativeMay 2021 - December 2021 (7 months)Marrakesh, Morocco• Secured appointments with companies to assess energy needs• Analyzed energy contracts to optimize cost efficiency
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Education
- MBO 2 Not Completed,STC College2022MBO 2 Niet Voldaan,
- MBO 1,Albeda College2019MBO 1,
Skill set
Categories
- Other