Balti Mehrez

Collaboration with local and global internal teams to execute digi-taux/Omni/Retail projects, following the group's project management framework and guiding other project management resources accordingly.

Involvement in pre-project and post-production phases to ensure and monitor the proper operation of Cegid Y2 solutions.

Regular updates of the latest versions, patches, and improvements of Cegid Y2 to re-order and implement enhancements.

Needs analysis and configuration of the various Y2 modules

(PURCHASE, SALES, STOCK, CRM, OMNICHANNEL, REORDERING, OBJECTIVE and

BUDGET,

SALESPERSON PLANNING)

Writing user procedures and user manuals

Integration and Interfacing with other systems

Handling incidents

Analyzing and coordinating their resolution with different N3 levels

Testing and configuration of APIs and Web services to ensure the

functionality and seamless integration of APIs and Web services.

Creating interfaces to interact with other systems (CRM, SAP..)

Contractor at CHRISTIAN DIOR | MAY 2022 - Present

• Contribute to the evolution roadmap to improve business processes and develop new functionalities

• Handle incidents, analyze and coordinate their resolution with various stakeholders (internal and external)

• Participate in pre-project and post-production phases to ensure and monitor the proper operation of solutions

Collaboration with local and global internal teams to execute digi-taux/Omni/Retail projects, following the group's project management framework and guiding other project management resources accordingly. Involvement in pre-project and post-production phases to ensure and monitor the proper operation of Cegid Y2 solutions. Regular updates of the latest versions, patches, and improvements of Cegid Y2 to re-order and implement enhancements. Needs analysis and configuration of the various Y2 modules (PURCHASE, SALES, STOCK, CRM, OMNICHANNEL, REORDERING, OBJECTIVE and BUDGET, SALESPERSON PLANNING). Writing user procedures and user manuals. Integration and Interfacing with other systems. Handling incidents, analyzing and coordinating their resolution with different N3 levels. Testing and configuration of APIs and Web services to ensure the functionality and seamless integration of APIs and Web services. Creating interfaces to interact with other systems (CRM, SAP..)