Freelancer profile translated to English.
Back to original languageAbout Az-Eddine
Certified Technical Product Owner PSPO and SAFe POPM, with over ten years of experience in designing, prioritizing, and delivering high-value digital products.
Accustomed to navigating between business and technical challenges, I excel in backlog management, multidisciplinary team coordination, and complex project management (e-commerce, energy, construction, luxury, telecoms, CRM, data, APIs).
My dual technical and product expertise allows me to ensure reliable, secure deliveries aligned with business strategy.
English
Fluent
French
Native or bilingual
Can work on-site
Montigny-le-Bretonneux (up to 10km), Paris (up to 10km), Bordeaux (up to 10km), Lyon (up to 10km), Rouen (up to 10km)
Experience
- BOUYGUES CONSTRUCTIONDelivery Infrastructure Project ManagerCIVIL ENGINEERINGNovember 2024 - May 2026 (1 year and 6 months)78280 Guyancourt, France• • Managed the infrastructure backlog and related requests via ServiceNow to ensure their processing and prioritization.• • Orchestrated the sequencing of actions between network, cloud, identity, DevOps, datacenter, and security teams based on technical architecture diagrams (SAT).• • Monitored and coordinated delivery milestones (build, deployments, technical tests, SAT, and production launch) to ensure the proper progression of environments.• • Organized and led project follow-up meetings (COPROJ, reporting, progress communication, and risk management).• • Intervened in RUN coordination for complex N2/N3 incidents to facilitate resolution by mobilizing key technical teams.• • Ensured overall technical consistency of solutions in coordination with architects and cybersecurity teams, adhering to standards and operational constraints.• • Anticipated dependencies and impacts between different infrastructure components to secure production deployments and limit operational risks.• • Contributed to the build-to-run transition by ensuring delivered environments are operable, documented, and ready for operation and support.
- Bouygues ConstructionMulesoft Project ManagerARCHITECTURE AND URBAN PLANNINGMarch 2024 - Today (2 years and 3 months)Guyancourt, FranceIntegration via Mulesoft into the Bouygues Construction IS, of the three applications for rental and sale of construction equipment.• Managed Mulesoft developments in the Bouygues Construction Equipment domain.• Took on subjects with very short handover times.• Finalized Mulesoft interface work on synchronizing the SAP repository with third-party applications.• Managed the closing of billing periods and automated integration of billing elements to SAP via Mulesoft.• Wrote specifications and expressed needs.• Facilitated functional and technical workshops.• Validated developments through integration tests and Postman tests.• Ensured service continuity in production.• Submitted specifications and technical choices for validation by enterprise architects.Technical environment: Project Management, Reporting, Jira, Mulesoft, Rest API, Github, Postman.
- CHANELProduct Owner Salesforce Service CloudLUXURY GOODSJanuary 2023 - Today (3 years and 5 months)Paris, FranceProduct Owner for a multi-channel Salesforce Service Cloud CRM managing customer requests for the three Chanel divisions: PB, Fashion, and WFJ.Customer requests can come from the following channels: telephone, e-commerce website, email-to-case, live-chat, social media, and WhatsApp.They are routed to different queues based on market and EMEA.My role was to maintain the proper functioning of the application by integrating evolutions that met business needs through:- Facilitating functional refinement workshops with the Business team.- Facilitating technical refinement workshops with the IT team.- Keeping the Product Backlog updated.- Providing the necessary input to the IT team for the smooth running of sprints.- Validating user stories based on acceptance criteria.- Facilitating and participating in project committees, Steerco, Design authority, etc.- Providing user support.
Recommendations
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Education
- Engineering Degree in Computer Science with options in object-oriented development and embedded systems3IL2007