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Ayse AkkayaAA

Ayse Akkaya

Medical Secretary

€150/day
Strasbourg, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Ayse

✨ Independent medical secretary with over 23 years of experience, I support healthcare professionals (doctors, dentists, nurses, physiotherapists, clinics) in managing their administrative tasks and their relationship with patients.

📌 My role is simple: to free up your time so you can focus on your patients. I handle your calls, your schedule, typing your medical reports, as well as your billing and administrative follow-up.

💻 Accustomed to demanding environments, I work with rigor, speed, and confidentiality. I am proficient in essential tools such as Doctolib, Hellodoc, Médistory, Outlook, and the Microsoft Office suite.

🔹 What I can do for you:
• Telephone reception and management of patient calls
• Organization and management of your schedule (booking and canceling appointments)
• Rapid drafting and transcription of medical reports
• Management of billing and payment follow-up via AMELI and dedicated software
• Filing, digital archiving, and professional email management

✅ My added value:
• Extensive experience in the medical field
• Fluid and professional communication with your patients
• Ability to adapt to both one-off tasks and regular needs
• Organization that truly saves you time and peace of mind


📞 In summary, I become your reliable and available remote administrative right-hand person.
  • French

    Native or bilingual

  • Turkish

    Native or bilingual

  • German

    Conversational

  • English

    Basic

Can work on-site
Strasbourg (up to 50km)

Experience

  • Alsacienne d'Impression
    Manager - Alsacienne d'Impression
    April 2019 - February 2024 (4 years and 10 months)
    Global management of a VSE specialized in printing Management: Direction of a team of 5 employees Strategy: Development of partnerships and sales Projects: Design of custom mock-ups Order and delivery tracking
  • SCM Drs Sindt et Quiquerez - Gynécologie
    Medical Secretary
    April 2000 - December 2023 (23 years and 8 months)
    Administration: Management of 500+ patient files/year, ICD-10 coding, billing (Medistory), patient reception, digital schedule management Drafting of medical letters and reports Optimization: 30% reduction in unpaid bills through process redesign (computerization of files and billing software) Logistics: Management of medical supplies and sterilization protocols
    Administrative management and medical billing Tele-secretariat Microsoft Office and medical software Organization and schedule management Filing and digital archiving
  • Dr Helms-Montiage
    Administrative Assistant
    October 2018 - December 2023 (5 years and 2 months)
    Preparation of medical files Follow-up of billing and reimbursements and processing of unpaid bills Management of equipment and stocks
    Administrative management and medical billing Tele-secretariat Microsoft Office and medical software Physical and telephone reception Email and correspondence management

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Education

  • Master 1 Level in SME Management
    OMNIS
    2016
    Niveau Master 1 Management PME
  • Professional Bachelor's Degree MOTIM
    University of Mulhouse
    2012
    Licence Professionnelle MOTIM

Skill set (12)

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