About Ayoub
Senior IT Business Analyst with 7 years of experience across TMS logistics and insurance/reinsurance projects. Experienced in functional analysis, requirements elicitation, BPMN/UML process modeling, and UAT. Coordinated BA teams, ran client workshops in French and English, and acted as the link between business and technical teams in Agile Scrum projects. PSM I certified.
French
Native or bilingual
English
Fluent
Can work on-site
Brussels (up to 50km)
Experience
- MyTowerSenior Business Analyst - IntegrationDecember 2022 - Today (3 years and 8 months)• • Contributed to the continuous development of the MyTower TMS platform, covering order management, transport planning, pricing, and quality monitoring for clients such as LVMH Group (Moet Hennessy), ALSTOM, Air Liquide, and Syngenta.• • Analyzed customer business processes, identified needs, and adapted the product to client requirements.• • Led functional workshops with clients in French and English; wrote functional specifications and user stories in Jira.• • Designed screen mock-ups and participated in Agile Scrum ceremonies (sprint planning, daily stand-ups, reviews, retrospectives).• • Delivered user training sessions and provided functional support.• • Supported migration of BMO (Bourbon Mobility Offshore) platform from v1 .x to v2.x: data dictionaries, configuration documentation, EDI integration support, UAT, and end-user training.
- BerexiaSenior Business Analyst / BA LeadMarch 2019 - December 2022 (3 years and 9 months)• • Worked as Senior BA and BA Lead in a mixed Agile team on the ForeWriter P&C underwriting platform for SCOR (Insurance & Reinsurance).• • Led and coordinated the BA team; monitored requirements progress and ensured test coverage.• • Served as backup to the Project Manager; facilitated stakeholder workshops in French and English.• • Analyzed business needs in insurance and reinsurance; made sure delivered solutions matched business expectations.• • Also worked on the SoLiT life insurance platform (Middle East market): gathered requirements, wrote functional specifications, built Balsamiq mock-ups, prepared test plans, and followed up UAT with business users.• • Reviewed and simplified complex calculation formulas; suggested functional improvements based on user feedback. Tools: JIRA, Confluence, BPMN 2.0, Balsamiq, Agile Scrum, SpiraTest
- KPMGAdvisory TeamDecember 2018 - March 2019 (3 months)• • Participated in asset revaluation and reconciliation missions.• • Contributed to fixed-asset inventory activities.
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Education
- Agile: Professional Scrum Master I (PSM I)Scrum.org2025Agile: Professional Scrum Master I (PSM I)
- Project Management: Manage a Digital Project Using theOpenclassrooms2026Project Management: Manage a Digital Project Using the