Freelancer profile translated to English.
Back to original languageAbout Ayoub
Certified Senior ServiceNow Consultant/Tech Lead with over 4 years of experience, I work on IT transformation projects by combining technical expertise and functional understanding. I have participated in the implementation and optimization of several ServiceNow modules, including ITSM, CSM, HR, CMDB/CSDM, SPM, ITOM, as well as advanced topics such as integrations (SAP, Salesforce, Jira, GCP) and data replication. I support clients from the scoping phase to deployment, including development, configuration, and continuous process improvement. Rigorous and results-oriented, I strive to deliver robust, secure solutions aligned with business needs, while respecting ServiceNow platform best practices.
French
Native or bilingual
English
Native or bilingual
Arabic
Native or bilingual
Can work on-site
Paris (up to 50km)
Experience
- DevoteamServiceNow ConsultantSeptember 2021 - Today (4 years and 9 months)Paris, FranceCertified Senior ServiceNow Consultant/Tech Lead with over 4 years of experience, I work on IT transformation projects by combining technical expertise and functional understanding. I have participated in the implementation and optimization of several ServiceNow modules, including ITSM, CSM, HR, CMDB/CSDM, SPM, ITOM, as well as advanced topics such as integrations (SAP, Salesforce, Jira, GCP) and data replication. I support clients from the scoping phase to deployment, including development, configuration, and continuous process improvement. Rigorous and results-oriented, I strive to deliver robust, secure solutions aligned with business needs, while respecting ServiceNow platform best practices.
- IRSNDigital EngineerFebruary 2017 - September 2020 (3 years and 7 months)Île-de-France, FranceNumerical modeling of underground flows around nuclear power plants using a Matlab/Python code with the finite volume method
- CNRS - Centre national de la recherche scientifiqueDesign EngineerApril 2016 - September 2016 (5 months)Île-de-France, FranceThesis on the numerical modeling of underground flows around nuclear power plants using a Matlab/Python code with the finite volume method
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Education
- Doctor of Philosophy - PhD, Modélisation, environnements virtuels et simulationUniversité Sorbonne Paris Nord2020Doctor of Philosophy - PhD, Modélisation, environnements virtuels et simulation
- Diplôme d'ingénieurEcole Nationale Supérieure des Mines de Rabat2016Diplôme d'ingénieur