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Ayman M.AM

Ayman M.

Supermalter

Product Owner/ Business Analyst/ Project Manager

€600/day
2 projects
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Ayman

With experience as a Business Analyst Project Manager at Telys, I have successfully led projects within CM Factoring, highlighting my ability to facilitate workshops, formalize processes, and write specifications. My role as a Product Owner/Business Analyst consultant has strengthened my skills in UML modeling, requirements gathering, and presenting to steering committees. I have also contributed to strategic business analyses and application testing. My varied background reflects my flexibility, commitment to continuous improvement, and ability to take on diverse responsibilities. My expertise in project management, combined with my versatility, ideally positions me to excel as a project manager.
  • French

    Native or bilingual

Can work on-site
Paris (up to 50km)

Experience

  • CNSA
    Transverse Business Analyst
    PUBLIC SECTOR
    June 2025 - January 2026 (7 months)
    Paris, France
    As a transverse Business Analyst within the DADP department, I contributed to several structuring initiatives:
    • Design of comprehensive mind maps for AAH, AEEH, and PCH benefits to restructure the legislative and regulatory framework of these schemes.
    • Participation in the design and proposal of a new organizational structure for CNSA projects, aiming to optimize inter-team synergies.
    • Development of validation and deduplication methodologies for data from MDPH systems, ensuring its integrity and standardization.
    • Mapping and optimization of business processes with Bizagi (BPMN) to improve workflows and traceability.
    • Development of a control plan for AEEH, AAH, and PCH benefits.
    Data Analysis Process Modeling Organizational Consulting Strategic PMO
  • Crédit Mutuel Factoring
    Project Manager
    BANKING AND INSURANCE
    December 2022 - Today (3 years and 6 months)
    Courbevoie, France
    In my role, I managed and contributed to several transformation and optimization projects, including:

    **QuickWins**: Improvement of existing tools

    **Relance**: Overhaul of recovery and litigation management tools

    **Service Distant**: Overhaul of the sector's transactional websites


    Within these projects, my responsibilities included:
    • Gathering business needs and writing requirements documents (EDB)
    • Performing Gap Analyses
    • Modeling current and target processes
    • Preparing and executing acceptance tests
    • Monitoring bug fixes
    • Preparing and facilitating steering committees (COPIL, COPRO)
    • Managing functional and cross-functional workstreams
    • Change management and development of deployment plans
    • Analyzing business needs and writing functional specifications
    • Monitoring development and testing phases until final validation
    • Facilitating workshops with stakeholders
    • Regular reporting on project progress to decision-makers and steering committees
    • Risk monitoring and implementation of corrective action plans
    Requirements Gathering Deliverable Writing (Requirements, Specs) Workshop Facilitation Project Management Project Management
  • Groupe Crédit du Nord
    Private Banking Customer Advisor
    BANKING AND INSURANCE
    November 2020 - May 2021 (6 months)
    Paris, France
    • Experience in client portfolio management and personalized advice.
    • Assisting clients with their insurance, provident, and life insurance projects.
    • Listening skills and analytical ability to propose solutions tailored to specific needs.
    • Professional management of complex situations, ensuring quality customer service.
    • Commitment to customer satisfaction through proactive and confidential advice.
    Retail Banking Property and Casualty Insurance Provident Insurance Life Insurance Consumer Credit

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Education

  • Master in IT Business Analysis
    EQL
    2022
    Test d'une IHM : Réaliser la recette d'une application de gestion scolaire Rédiger les exigences et cas de tests (outil Squash TM) Exécuter les tests et remonter les anomalies (outils Squash TM & Mantis) Rédiger le bilan de la campagne de tests Présenter le bilan et les préconisations en comité de pilotage Analyse métier en vue d'une refonte et d'une modernisation d'un SI : Réaliser le diagnostic du processus de "Contrôle des départs" d'une compagnie aérienne Proposer un processus cible (modélisation UML) Définir les exigences du nouveau SI pour la rédaction du cahier des charges Présenter le bilan de l'analyse et le processus cible en comité de pilotage pour validation Expression de besoin en contexte Agile pour une association de jardins partagés (Scrum, Kanban) : Recueillir le besoin utilisateur pour la création d'un logiciel de gestion d'activités Créer des personas et synthétiser le parcours utilisateur par la création de storyboards Rédiger les US et les critères d'acceptation (langage Gherkin / outil Jira) Faire le Story Mapping (outil Jira) Définir le MMP et son plan de release Présenter le résultat des travaux en comité de pilotage Audit d'un projet de mise en place d'une Messagerie Sécurisée Interprofessionnelle : Faire un diagnostic de l'état actuel du projet (état d'avancement, qualité, planning, budget) Définir une stratégie de redressement en fonction des enjeux du projet (scénarios envisageables avec périmètre, planning, budget, organisation et outils associés) Présenter la synthèse de l'audit en Comité Directeur (comparaison des scénarios et préconisation).
  • Master in Administrative and Financial Management, Banking track
    Ascencia Business School
    2020

Certifications

Skill set

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