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Ayisha Mohamed IbrahimeAM

Ayisha Mohamed Ibrahime

Tamil Telephone Operator | Web Writer | Available

€125/day
Bondy, FR
0-2 years
French-Tamil Translation
Communication
Telephone reception
Remote work
Serious

Average response time: 1 hour

Freelancer profile translated to English.
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About Ayisha

Hello,

I offer my freelance services to assist you with 2 missions:


BILINGUAL FR-TAMIL TELEPHONE CUSTOMER ASSISTANT INDIA

I am your voice with Tamil customers in India. I represent your establishment by phone with professionalism and courtesy.

1. DETAILED SERVICES INCLUDED:

- 100% incoming call management
- Customer welcome according to the script you provide: "Hello [Restaurant Name], I'm listening"...
- Identify customer need in 10 seconds: order, information, reservation, complaint

B. Complete order taking
- Collect information: Customer name + Phone number + Dish(es)...
- Check stock/available dish according to your list
- Confirm total price + payment method
- Read back summary to customer before validation

C. Customer Information
- Menu prices, set menus, daily specials updated by you
- Opening/closing hours + days off
- Estimated delivery time according to your area
- Current promotions, offers, new items
- Exact address + parking/access information

D. Table/Party Reservations
- Name + Phone number + Date + Time + Number of people + Desired table
- Special note: birthday, baby chair, disabled access
- SMS/WhatsApp reminder to customer the day before if you request it

✍️ 2. WEB WRITING
- Writing Instagram and Facebook posts
- Blog articles from 300 to 800 words
- Product descriptions for e-commerce
- Proofreading and correction
- Delivery within 48 hours | Clear and error-free texts

MY ASSETS:
✓ Serious work from home
✓ Responsive and available
✓ I adapt to your needs and your tone

Rate: €20/hour or fixed price upon quote

Do not hesitate to contact me to discuss your project.
Looking forward to collaborating with you!

2. SCHEDULE & AVAILABILITY SPECIFIED:
- Monday: 3:00 PM - 6:00 PM
- Tuesday: 3:00 PM - 6:00 PM
- Wednesday: 3:00 PM - 6:00 PM
- Thursday: 3:00 PM - 6:00 PM
- Friday: 3:00 PM - 6:00 PM
- Saturday: 3:00 PM - 6:00 PM
- Sunday: Closed / Re

  • French

    Native or bilingual

  • Tamil

    Conversational

Remote only
Primarily works remotely

Experience

  • Freelance Indépendante
    Customer Assistant FR-Tamil spoken India | Restaurant 3 PM-6 PM
    RESTAURANTS AND FOOD SERVICE
    July 2026 - July 2026
    Bondy, France
    **BILINGUAL FR-TAMIL TELEPHONE CUSTOMER ASSISTANT INDIA


    I am your voice with Tamil customers in India. I represent your establishment by phone with professionalism and courtesy.

    1. DETAILED SERVICES INCLUDED FOR €13/H:

    A. 100% incoming call management
    - Answer calls systematically within 3 rings maximum
    - Identify customer need in 10 seconds: order, information, reservation, complaint

    B. Complete order taking
    - Collect information: Customer name + Phone number + Dish(es) + Quantity + Pickup/delivery time
    - Check stock/available dish according to your list
    - Confirm total price + payment method: Credit card by phone, cash, Lydia
    - Read back summary to customer before validation
    - Immediate entry into your Google Sheet/Deliveroo/Uber Eats/Cash register software

    C. Customer Information
    - Menu prices, set menus, daily specials updated by you
    - Opening/closing hours + days off
    - Estimated delivery time according to your area
    - Current promotions, offers, new items
    - Exact address + parking/access information
    - List of 14 EU allergens if you provide it to me

    D. Table/Party Reservations
    - Name + Phone number + Date + Time + Number of people + Desired table
    - Special note: birthday, baby chair, disabled access
    - SMS/WhatsApp reminder to customer the day before if you request it

    E. SAV & Emergencies
    - Calm complaint management: listen + apologize + transfer to manager via WhatsApp
    - Delivery problem: I collect information + alert you directly
    - Transfer call to manager if request is outside script

    2. SCHEDULE & AVAILABILITY SPECIFIED FOR €13/H:

    Guaranteed fixed schedule:
    - Monday: 3:00 PM - 6:00 PM
    - Tuesday: 3:00 PM - 6:00 PM
    - Wednesday: 3:00 PM - 6:00 PM
    - Thursday: 3:00 PM - 6:00 PM
    - Friday: 3:00 PM - 6:00 PM
    - Saturday: 3:00 PM - 6:00 PM
    - Sunday: Closed / Re

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