About Ayari
French
Native or bilingual
Arabic
Native or bilingual
English
Conversational
Experience
- ooredooReporting and Analysis ExpertTELECOMMUNICATIONSJanuary 2018 - November 2021 (3 years and 10 months)Tunis, TunisiaDevelopment of Daily, monthly, and annual Dashboards as well as intra-day reports for the various call center activities.Implementation and monitoring of a reconciliation system between Planned and AchievedIn-depth analysis and investigations for non-conformities.Collect, analyze, and disseminate data for monitoring and reporting performance indicators, ensuring their reliability and completeness.
- OoredooManagement ControllerJanuary 2017 - December 2018 (1 year and 11 months)Tunis, Tunisia- Budget preparation and monitoring.- Production of financial forecasts and reporting.- Monthly accounting closings and periodic financial statements.- Implementation and optimization of management tools (+15% efficiency).Flow Planner and Pilot – OOREDOO (2013 – 2017)- Management of 400 advisors and 50 commercial resources.- Design of KPI dashboards (QS, DMT, received/responded flows).- Real-time analysis and monitoring of performance (+12% productivity).
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Education
- Advanced degree in SME ManagementISET2010License approfondie en gestion des petites et moyennes entreprises
Skill set (14)
Categories
- Other