About Axel
French
Native or bilingual
English
Native or bilingual
Experience
- freelanceAI Agent Development – Unpaid Rent Follow-up & Debt CollectionMay 2024 - Today (2 years and 1 month)Development of AI agents specialized in following up on unpaid rent via email and automated voice calls.Creation of progressive, respectful follow-up scenarios, compliant with debt collection best practices, with adaptation of the message according to the tenant's situation.Automation of reminders, response tracking, and escalation of sensitive cases to a human manager.Objective: improve payment rates, reduce delays, and limit time-consuming human interventions.
- FreelanceAI Agent Receptionist & Rental ManagementFebruary 2024 - Today (2 years and 4 months)Design and deployment of AI receptionist agents dedicated to rental management.Automation of incoming email processing (tenant requests, information, complaints), 24/7 contextual responses, and request prioritization.Implementation of conversational scenarios adapted for real estate agencies and landlords to reduce operational load and improve responsiveness.Integration of AI agents with existing tools (inboxes, CRM, internal workflows) and continuous performance optimization.
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Education
- Training in applied Artificial Intelligence & AutomationOnline training2026Conception et déploiement d’agents IA conversationnels appliqués à des cas métiers concrets. Automatisation des emails, création de scénarios conversationnels, agents vocaux (voicebots), intégration aux outils métiers (CRM, workflows). Application de l’IA à la gestion locative : réception des demandes, support locataire et relance des loyers impayés.
Skill set
Categories
- Other