About Axelle
French
Native or bilingual
English
Conversational
Spanish
Basic
Experience
- SchmidtCommunity ManagerRETAIL (SMALL BUSINESS)January 2025 - February 2026 (1 year and 1 month)Paris, FranceFor the Spoon & Room brand belonging to the Schmidt group, I was responsible for these tasks:- Daily moderation- Responses to private messages and comments- Community engagement- Daily security and monitoring- Editorial planning, post and story publication- Development of brand awareness and engagement- Monitoring of social media and decor/lifestyle trends
- Maisons du mondeCommunity ManagerRETAIL (SMALL BUSINESS)March 2025 - August 2025 (5 months)Paris, FranceFor Maisons du Monde, I was responsible for these tasks:- Daily moderation- Responses to private messages and comments- Community engagement- Editorial planning, strategy, and post and story publication- Development of brand awareness and engagement- Monitoring of social media and decor/lifestyle trends
- Caisse d'EpargneCommunity ManagerBANKING AND INSURANCEDecember 2024 - Today (1 year and 6 months)Paris, FranceFor Caisse d'Epargne, I am responsible for these tasks throughout the week:- Daily moderation: 5 hours per day- Responses to private messages and comments- Community engagement- Daily security and monitoring- Reporting and redirection to the local customer service- Building connections with the community
Reviews
Recommendations
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Education
- Master Digital Strategy & CommunicationECV Digital Paris2021"Le Master Stratégie & Communication digital permet de devenir un expert dans le positionnement digital d’une entreprise, d’une marque, d’un produit ou d’un service… Élément essentiel dans la réalisation d’une campagne de communication réussie, cette expertise s’appuie notamment sur la parfaite connaissance de l’utilisateur et du consommateur."
- Professional Bachelor's Degree in Operational Marketing (Customer Relationship Management)University of Evry Val d'Essonne2019"Cette licence prépare les étudiants à la grande diversité des métiers de la relation client : chargé de relation client, conseiller de clientèle, responsable des programmes de fidélité, community manager, chef de projet relation client, responsable données et connaissance clients, responsable qualité de service, responsable de centre d’appel…"
Certifications
- The Fundamentals of Digital MarketingGoogle2020