Freelancer profile translated to English.

Description

🎯 Who am I?

With a degree in International Business and 4 years of experience in large retail and 4 years in property management, I specialize in customer support, administrative management, and writing (FR-EN).

My goal: to simplify your daily life with efficiency and rigor.

Versatile, I have a range of skills that allow me to offer a comprehensive perspective and complete support to your business:

➕ Virtual, administrative, and management assistance:

- Administrative management - invoicing

- Data entry

- Invoice management

- Other administrative tasks (bilingual FR-EN)

- Back office support

➕ Customer Support:

- Management of customer/supplier relations nationally/internationally

- Daily management of after-sales support

- Software CRM or email support management

- Social media management

- Dispute management, follow-up, and customer satisfaction

Feel free to contact me to discuss your project!

Languages

French
Native or bilingual
English
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

POUR VOUS PARTICULIERS
Property and Rental Manager
REAL ESTATE
January 2022 - Today (4 years and 5 months)
- Daily monitoring and management of the rental property
- Good relationship with clients and service providers
- Accounting and invoicing follow-up
- Claims management + work supervision
- Project management
Property Management Accounting Invoice Management Delivery Monitoring Customer Relations
DEVIANNE
Purchasing Assistant
FASHION AND COSMETICS
September 2018 - December 2021 (3 years and 3 months)
Lille
- Maintenance of the brand portfolio and supplier relations
- Administrative assistance
- Administrative management of purchase orders and budget adherence
- Monitoring and control of deliveries, quality returns, and store layouts
- Application of commercial terms, invoices, and credit notes
- Preparation of selection meetings
- Sample management
Administrative Purchasing Customer Relations Administrative Management Administrative Assistance