About Axelle
French
Native or bilingual
English
Fluent
Italian
Fluent
Spanish
Conversational
Experience
- Agents Maritimes Divers✈ Conference GuideTRAVEL AND TOURISMApril 2007 - Today (19 years and 2 months)Marseille, FranceGuided tours of Marseille, Aix-en-Provence, Avignon, Luberon, Pont du Gard, and other major sites in Provence for cruise passengers (MSC, Costa, Viking, Royal Caribbean, Oceania, P&O, Norwegian, Princess Cruises, Regent...)
- Maisons de Marseille🏠 Residence ManagerHOSPITALITYJanuary 2014 - June 2015 (1 year and 5 months)Marseille, FranceManagement of a 10-apartment establishment for short-term rentals.Writing of tourist brochures for clientsWriting newsletters, email campaignsManagement of reservations, inquiries via email/phoneStaff management (1 handyman, 2 housekeepers)Basic administration and accountingCompany liquidated in 2020
- HomeAway France📞 Customer Service AdvisorTRAVEL AND TOURISMOctober 2012 - January 2014 (1 year and 3 months)Marseille, FranceInbound call center in French, English, Italian.Management of rental listings, contact with the owner.Personalized and technical assistance for creating and managing listings.Assistance with writing listings.
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Education
- Linguaskill C1Wall Street Institute Marseille2021Score 179/230 points
- Conference Guide CardLycée Hôtelier Toulon2006