Freelancer profile translated to English.
Back to original languageAbout Axelle
Tired of juggling your sales, emails, content, and social media? I help you regain control!
Versatile and with a Master's degree (Bac+5 level) in project management, digital marketing, and business, I support you in structuring your digital operations and simplifying your processes to gain daily efficiency.
Let's optimize your time and level up, stress-free!
I generally intervene on:
📧 Email marketing: newsletters, automated sequences, follow-up and reporting
✍️ Web writing & copywriting: product sheets, articles, sales pages
🛒 E-commerce support: back-office, order management, customer relations
⚙️ Automation & workflows: tool integration, AI templates
📊 Project management & reporting: coordination, task tracking, audits
🎓 Training and support: guides, onboarding, skills transfer
🔎 Optimization & audits: performance analysis and strategic recommendations
Available for one-off or regular missions, I adapt to your needs.
📩 Contact me nowto start saving time and focus on growing your business!
French
Native or bilingual
English
Fluent
Italian
Conversational
Spanish
Conversational
Can work on-site
Paris (up to 30km)
Experience
- LINDTOperational Sector Manager GMSAGRICULTUREJuly 2024 - December 2024 (5 months)Paris, France
- Operational management of a multi-site GMS area with quantitative objectives
- Deployment of national action plans and monitoring of their field execution
- Performance analysis, monitoring of key performance indicators (KPIs), and reporting
- Coordination of field contacts and feedback of insights
- Proposal of corrective actions to optimize results
- DINOVIAMarketing and Commercial Project ManagerRETAIL (LARGE RETAILERS)September 2021 - October 2022 (1 year and 1 month)Pithiviers, France
- Operational management of the website redesign project
- Customer relationship management and dispute/complaint handling
- Analysis, structuring, and prioritization of incoming needs and requests
- Coordination between clients and internal teams
- Updating databases and daily tracking spreadsheets
- Activity reporting and contribution to process optimization
- LOGEMLOIRETCustomer Relations Call Center AgentREAL ESTATEJune 2021 - September 2021 (3 months)Orléans, France
- Phone reception and customer support within the CRC
- Analysis and qualification of needs, prioritization based on urgency
- Compliance with internal procedures and processing deadlines
- Monitoring of rental files and coordination with internal departments
- Customer relationship management and improvement of overall satisfaction
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Education
- MSc Project Management, Business & InnovationISG2024MASTER - Gestion de projet, Méthode agiles & Innovation Numérique
- MBA Global Communication and Influence StrategiesISEG2021MASTER - Marketing Digital, e-Commerce & Relation Client