Freelancer profile translated to English.
Back to original languageAbout Axel
Axel - Expert Virtual Assistant
Your partner for transforming your daily challenges into success
Are you overwhelmed? Do your clients expect? Are your tasks piling up?
My name is Axel, a virtual assistance specialist, and I transform your overload into efficiency.
My areas of expertise
Customer Service & After-Sales Service
Professional management of your customer emails and chats
Expert handling of complaints and requests
Smooth coordination with carriers and service providers
Meticulous follow-up of after-sales cases until resolution
Administrative Support & Organization
Optimized scheduling and agenda management
Accurate and fast data entry
Creation and updating of dashboards
Methodical organization of your documents
Tailor-Made Solutions
My flexibility is my strength: after-sales support, specific projects, one-off missions... I adapt to YOUR needs.
My promise
Immediate results:Your time-consuming tasks become my priorities
Absolute reliability:Zero stress, transparent communication, deadlines met
Total adaptability:Your work method becomes mine
The trigger that changes everything
While you develop your business, I manage the operations.
While you create, I organize.
While you innovate, I execute.
Ready to reclaim time for what truly matters?
Contact me.
The solution to your overload starts with a simple conversation.
French
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- Promocash FranceGrocery, Liquids & Non-Food Department ManagerNovember 2024 - Today (1 year and 9 months)Villeneuve-Loubet, France• Management of grocery, liquids & non-food (health & beauty and general merchandise) aisles• Stock, assortment, and commercial performance management• Team supervision and motivation• Implementation of promotions and aisle layout• Professional customer advice and loyalty
- Superyacht Supplies LtdLogistics ManagerLOGISTICS AND SUPPLY CHAINJuly 2022 - November 2024 (2 years and 4 months)Villeneuve-Loubet, FranceStore management (1000m²)Delivery team management (6 drivers)Vehicle fleet management (10 vehicles: 8 light commercial vehicles + 2 heavy goods vehicles)Pre-accounting (invoice reconciliation)
- STMELogistics OfficerJune 2020 - May 2022 (1 year and 11 months)Grasse, France• Store and inventory management (consumables + tools)• Price negotiation with suppliers• Vehicle fleet maintenance• Implementation of logistics and safety processes
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Education
- BTS, Transport and Logistics ServicesLycée Bristol2015BTS, Transport et prestations logistiques
- BAC ES (Economic and Social Sciences)Lycée Carnot2013BAC ES