Freelancer profile translated to English.

Description

My name is Awa and I am a versatile professional specializing in customer relations, administrative management, and digital communication. Thanks to my various experiences in reception, service, administration, logistics, and independent business management, I have developed excellent organizational, communication, and adaptability skills.

Accustomed to dynamic and demanding environments, I know how to manage multiple tasks with rigor, responsiveness, and professionalism. I can support you with administrative assistance, customer service, reception, planning management, digital communication, and content creation missions, while ensuring a quality customer experience.

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Can work on-site

Paris (up to 50km)

Transavia France
Flight Attendant – Commercial Cabin Crew (PNC)
AVIATION AND AEROSPACE
January 2022 - Today (4 years and 7 months)
Paris, France
Welcoming and assisting passengers
Managing customer relations and specific requests
Ensuring passenger comfort, safety, and well-being
Handling unforeseen situations calmly and professionally
Teamwork in a demanding environment
Adherence to safety procedures and quality standards
Adaptability and organizational skills
Excellent presentation and professional communication
Prothésie ongulaire
Self-employed
January 2020 - January 2021 (1 year)
Community management
Content creation
Canva
Social networks
Visual communication
Customer service
Client management
Organization
Creativity
Aigle Azur
Flight Attendant – Commercial Cabin Crew (PNC)
September 2018 - October 2019 (1 year and 1 month)
Paris, France
Welcoming and assisting passengers
Managing customer relations and specific requests
Ensuring passenger comfort, safety, and well-being
Handling unforeseen situations calmly and professionally
Teamwork in a demanding environment
Adherence to safety procedures and quality standards
Adaptability and organizational skills
Excellent presentation and professional communication