Cristina Muñoz

I currently provide comprehensive administrative and organizational support, coordinating in-person and virtual meetings with teams, clients, and suppliers, managing calendars, room bookings, reminders, and last-minute changes to ensure efficient planning.

I manage and filter emails, prioritizing the most important ones, organize visits, and provide support in online search or research tasks as required. I also provide administrative and accounting support to clients, managing contracts, payments, and inquiries with a close and professional approach.

I prepare documents, presentations, and templates using Google Workspace, maintain organized files in Google Drive, and manage invoicing, bank reconciliations, and accounting records using Holded, including the preparation of periodic tax information and tracking key performance indicators (KPIs).

I collaborated directly with the company's manager on the launch of a sales project and the development of its digital strategy. I participated in the creation and management of social media content, handling the writing, editing, and scheduling of posts with a strategic focus to improve brand visibility. I also performed video editing for digital content and developed manuals and documentation for the MagicArt project, facilitating internal organization and the correct implementation of processes. This experience allowed me to work closely with the client, understand their objectives, and transform ideas into concrete actions within the digital environment.

I collaborated with HH Multiservicios, a company specializing in home renovations and maintenance (plumbing, electricity, masonry, among others), providing administrative and organizational support. I was responsible for managing and planning schedules to coordinate different services between clients and professionals, optimizing time and availability. I also organized meetings with the management team, followed up on tasks, and managed customer email responses. For work coordination, I used Bitrix24, which facilitated project management, request tracking, and internal team communication. This experience allowed me to develop skills in organization, customer service, schedule management, and digital administrative support.