Freelancer profile translated to English.

Description

🚀Is your business missing opportunities while you drown in administrative tasks?

I'm Aurora, a Virtual Assistant and Community Manager, and I can help you transform daily chaos into efficient systems.

📈In my 10+ years of experience, I've seen how efficient operational task management can free up valuable time to strategically lead your company.

🎯I combine my experience with up-to-date knowledge of virtual assistance and social media to offer support in your day-to-day.

💼 ADMINISTRATIVE MANAGEMENT:

Email and calendar management
Professional corporate documentation that reinforces your brand image
Organized files
Digital forms
Structured feedback for continuous improvement

📱 COMMUNITY MANAGEMENT:

Optimized profiles (Google My Business, Facebook, Instagram, LinkedIn)
Strategy based on a specific buyer persona for your sector
Editorial calendar
Content creation (posts, stories, reels)
Strategic scheduling at peak impact times
Hashtag research
Monthly report
Blog and email marketing

🏆 RESULTS:

✅ More time for strategy and development

✅ Processes that reduce errors

✅ Professional digital presence that builds trust

⚡ WORK PROCESS:

1. 💬First Contact

I invite you to a free initial consultation to get to know each other and understand your needs.

2. 🔍Personalized Diagnosis

We delve into your specific needs, objectives, and current operational challenges.

3. 📋Proposal

Based on our conversation, I prepare a proposal that includes:

Services tailored to your company
Implementation timeline
Work methodology

4. 🚀Collaborative Implementation

Once the proposal is agreed upon, we begin with a gradual and coordinated implementation.

➡️Would you like to simplify your company's management and have more time for what truly matters?

😊I'd be delighted to learn about your project and explore together how I can contribute to your business growth.

Industry field of expertise

Languages

Spanish
Native or bilingual
English
Conversational
Italian
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Aurora Travaini - Asistente Virtual Profesional
Professional Virtual Assistant & Community Manager
December 2024 - Today (1 year and 6 months)
Administrative management:
Email management, calendar and appointment organization.
Optimization and classification of existing documentation.
Creation of digital forms.
Database administration.
Customer support.

Social media management:
Updating or creating profiles on Google My Business, Facebook, Instagram, and LinkedIn.
Buyer persona definition.
Content creation (posts, stories, reels)
Scheduling.
Database Administration Calendar Management Email Management Metricool Canva
Dental Shark
Coordinator and Dental Hygienist
HEALTH AND WELLNESS
September 2018 - February 2023 (4 years and 5 months)
Santa Cruz de Tenerife, Spain
Coordination of operations within the dental clinic with a focus on optimizing administrative processes and excellent customer service. Accounting, payment management, overdue payments, economic analysis of the company, and staff management.
Experience in supervising healthcare staff, managing schedules, and administering critical documentation. Meticulous organization.

Dental hygienist with skills in empathetic communication, education and prevention, and medical documentation management. Experience in quality protocols, teamwork, and working under pressure. Transferable customer service skills.
Accounting Coordination Communication Protocols Customer Service
Dental Shark
Patient Care and Dental Assistant
HEALTH AND WELLNESS
December 2016 - February 2018 (1 year and 3 months)
Santa Cruz de Tenerife, Spain
Organization of the schedule, customer service, invoicing, management of company documents, calls, and email management.
Assistance to the dentist in all areas.
Customer Service Calendar Management Administrative Management Customer Empathy Medical Records Management