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Auriane GibratAG

Auriane Gibrat

Customer Service Representative

€160/day
Saintes, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Auriane

Back in France after 7 years in the UK, I have solid and varied experience in customer service, administration, sales, production, and logistics. Reactive and curious, I quickly assimilate new information and working methods, and I will be able to effectively manage projects while ensuring a quality customer experience.
  • French

    Native or bilingual

  • English

    Fluent

  • Spanish

    Basic

Remote only
Primarily works remotely

Experience

  • BtoCall
    Sales Advisor
    October 2025 - Today (10 months)
    Saintes, France
    Cold calling and lead qualification (70-100 calls/day) Objection handling and sales argumentation CRM follow-up and objective achievement Content Writer
    Sales Strategy Sales Negotiation
  • TechMahindra Télétravail
    AI
    January 2024 - June 2024 (5 months)
    Review and evaluation of content generated by artificial intelligence. Assessment of information quality, consistency, and reliability.
  • Nkuku Totnes,
    B2B Market Customer Representative
    January 2020 - January 2022 (2 years)
    Devon, England, United Kingdom
    Europe and Rest of the World markets and support for the UK market B2B + B2C between different departments to ensure customer satisfaction.
    International Coordination Customer Relationship Management (CRM) Customer Support Customer Satisfaction

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Education

  • Tourism Product Manager Bachelor's Degree
    EPH
    2016
    Licence Chef de Produits Touristiques
  • Tourism BTS (Higher National Diploma)
    EPH
    2015
    BTS Tourisme

Skill set

Categories

  • Other