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Aurel TsallaAT

Aurel Tsalla

Freelance Tele-advisor

€150/day
Paris, FR
0-2 years
Bonne communication orale et écrite
Dynamique
Travail en autonomie
Capacité d'adaptation
Sens de l’organisation

Average response time: 1 hour

Freelancer profile translated to English.
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About Aurel

Stoic, dynamic, and insightful, I respond favorably to teamwork. I know how to work under pressure and at a frantic pace. I would not fail to disassociate myself from organized, strategic, and visionary work. In any case, I have a strong sense of leadership.

  • French

    Native or bilingual

  • English

    Conversational

Remote only
Primarily works remotely

Experience

  • Action Contre la Faim Cameroun-ACF
    Investigator
    January 2024 - January 2025 (1 year)
    • Establish good contact with the community and community leaders upon arrival in the work area;
    • Present Action Against Hunger and explain the purpose of the activity;
    • Identify the target person(s) for the survey;
    • Ask questions according to the questionnaire's orientation;
    • Guide the respondent(s) throughout the information collection to promote a better understanding of the questions asked by him/them;
    • Enter the data/answers into the questionnaire form contained in the tablet/smartphone or the paper questionnaire/data collection forms;
    • Respect the time allotted for the interview;
    • Save the questionnaire in the tablet, check the entered information, and send it to management. If it is a paper questionnaire or data collection forms, check the information that has been written, correct it, and transmit it to management;
    • Participate in the daily debriefing;
    • Report all difficulties or obstacles to management with proposed solutions;
    • Write a daily activity report in the required format;
    • Respect the code of conduct, ACF policies, and safety rules in place.
  • Laboratoires B&B
    Communications Officer
    January 2023 - January 2024 (1 year)
    • Manage relationships with the media and other communication partners
    • Develop and implement the company's internal and external communication strategy
    • Evaluate the company's internal and external communication strategy;
    • Write and distribute content;
    • Ensure the company's digital visibility
    • Regularly organize internal and external events for the organization;
  • GLOBAL INNOVATION SERVICES
    Tele-advisor
    January 2021 - January 2023 (2 years)
    • Handle customer calls and answer their questions and concerns;
    • Listen carefully to customers and try to understand their needs
    • Provide information on products and services;
    • Explain products and services to potential customers;
    • Provide advice and solutions to customer problems;
    • Write and submit reports on customer calls and complaints and the solutions proposed;
    • Advise customers on the use of products and services.

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Education

  • Bachelor's degree in History
    UNIVERSITY OF YAOUNDÉ I
    2018
    Licence en Histoire
  • Baccalaureate A4
    BILINGUAL HIGH SCHOOL OF LOMIÉ
    2015
    Baccalauréat A4

Categories

  • Other