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Aurellio RazafindrakotoAR

Aurellio Razafindrakoto

Client Advisor

€125/day
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Aurellio

**Versatile, responsive, and passionate**, I offer you several years of experience in the following fields:


IT & Digital Solutions: diagnostics, technical support, configuration, workstation and network optimization.

Graphic Design & Display: creation of impactful visuals for posters, flyers, social media, web banners, etc.

Audiovisual & Sound Production: seasoned sound engineer, I master audio recording, mixing, and editing (Studio One, Ableton Live, etc.).

Communication & Customer Relations: former senior client advisor, I excel in customer relationship management, technical support, and personalized guidance.


What I bring you:

Quality, meticulous work, delivered on time.

Fluid and transparent communication.

An ability to quickly understand your needs for tailor-made solutions.

A dual creative and technical skill set that allows me to manage your projects from A to Z.


Available, rigorous, and customer satisfaction-oriented, I am ready to take on your challenges. Let's talk about your project!
  • French

    Native or bilingual

  • Malagasy

    Fluent

Remote only
Primarily works remotely

Experience

  • Service des Finances et du Budgets,
    IT Assistant
    March 2017 - May 2017 (2 months)
    Fenerive Est, AN, Madagascar
    I was responsible for assisting the accountants of each company in retrieving supporting documents to set up their employee salaries. I had created an offline .html file to guide them through the procedure from start to finish on a browser.
  • Webhelp,
    Client Advisor
    June 2019 - January 2022 (2 years and 7 months)
    Toamasina, Madagascar
    I was responsible for the quality of service following various requests directly from our clients (via Phone-Chat-Email channels). Always prioritizing customer satisfaction, I was elected one of the best agents on the site in 2020.
  • Aurel'studio
    Music Producer
    FILM AND AV
    April 2019 - Today (7 years and 2 months)
    Responsible for all recording, mixing, and mastering for various clients, my mission was to perfect every note for excellent international listening.

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Education

  • High School Diploma
    Jacques Rabemananjara High School
    2015
    BACC
  • DTS in Management
    Higher Institute of Management Studies (I.S.P.G)
    2017
    DTS en Gestion

Skill set

Categories