ARFreelancer profile translated to English.
Back to original languageAbout Aurellio
**Versatile, responsive, and passionate**, I offer you several years of experience in the following fields:
IT & Digital Solutions: diagnostics, technical support, configuration, workstation and network optimization.
Graphic Design & Display: creation of impactful visuals for posters, flyers, social media, web banners, etc.
Audiovisual & Sound Production: seasoned sound engineer, I master audio recording, mixing, and editing (Studio One, Ableton Live, etc.).
Communication & Customer Relations: former senior client advisor, I excel in customer relationship management, technical support, and personalized guidance.
What I bring you:
Quality, meticulous work, delivered on time.
Fluid and transparent communication.
An ability to quickly understand your needs for tailor-made solutions.
A dual creative and technical skill set that allows me to manage your projects from A to Z.
Available, rigorous, and customer satisfaction-oriented, I am ready to take on your challenges. Let's talk about your project!
French
Native or bilingual
Malagasy
Fluent
Remote only
Primarily works remotely
Experience
- Service des Finances et du Budgets,IT AssistantMarch 2017 - May 2017 (2 months)Fenerive Est, AN, MadagascarI was responsible for assisting the accountants of each company in retrieving supporting documents to set up their employee salaries. I had created an offline .html file to guide them through the procedure from start to finish on a browser.
- Webhelp,Client AdvisorJune 2019 - January 2022 (2 years and 7 months)Toamasina, MadagascarI was responsible for the quality of service following various requests directly from our clients (via Phone-Chat-Email channels). Always prioritizing customer satisfaction, I was elected one of the best agents on the site in 2020.
- Aurel'studioMusic ProducerFILM AND AVApril 2019 - Today (7 years and 2 months)Responsible for all recording, mixing, and mastering for various clients, my mission was to perfect every note for excellent international listening.
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Education
- High School DiplomaJacques Rabemananjara High School2015BACC
- DTS in ManagementHigher Institute of Management Studies (I.S.P.G)2017DTS en Gestion