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Aurelie SinamoutouAS

Aurelie Sinamoutou

Virtual Assistant in Customer Relations

€130/day
Saint-Denis, RE
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Aurelie

Virtual assistant specializing in customer relations, I assist small brands and entrepreneurs in managing their messages (Instagram, emails).
Thanks to my experience in customer service, I know how to respond professionally, with empathy and responsiveness, while maintaining a quality relationship with your customers.
My goal: to save you time while ensuring fluid and human communication.
Available and serious, I adapt to your needs.
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Le jardin gourmand
    Business Owner
    RESTAURANTS AND FOOD SERVICE
    June 2015 - August 2025 (10 years and 2 months)
    Saint-Denis, Réunion
    Management of an establishment for several years, with a strong focus on customer service.
    Greeting, support, and daily customer loyalty.
    Handling requests, resolving issues, and maintaining a quality customer experience.
    Organization, rigor, and interpersonal skills developed over the years.
    Sense of Organization Customer Relations Communication Email Management Customer Support

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