Freelancer profile translated to English.

Description

Virtual assistant specializing in customer relations, I assist small brands and entrepreneurs in managing their messages (Instagram, emails).

Thanks to my experience in customer service, I know how to respond professionally, with empathy and responsiveness, while maintaining a quality relationship with your customers.

My goal: to save you time while ensuring fluid and human communication.

Available and serious, I adapt to your needs.

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Le jardin gourmand
Business Owner
RESTAURANTS AND FOOD SERVICE
June 2015 - August 2025 (10 years and 2 months)
Saint-Denis, Réunion
Management of an establishment for several years, with a strong focus on customer service.
Greeting, support, and daily customer loyalty.
Handling requests, resolving issues, and maintaining a quality customer experience.
Organization, rigor, and interpersonal skills developed over the years.
Sense of Organization Customer Relations Communication Email Management Customer Support