Aurélie Paulais

Administrative Secretary for Open Educational Action.

- User relationship management: in-person and telephone reception for families, handling sometimes sensitive situations with empathy and diplomacy.

- Support for legal proceedings: typing and formatting situation reports and end-of-measure reports for Children's Court hearings.

- Technical writing: typing situation notes to inform the magistrate of urgent or important events concerning the child's journey.

- Administrative and logistical follow-up: managing appointment scheduling, rigorous file organization, and archiving (strict adherence to professional secrecy).

I held a Medical Administrative Assistant position in the Internal Medicine/Infectious Diseases department. My responsibilities included managing the schedules of 9 doctors for their consultations, typing consultation reports, formatting hospitalization reports, and handling in-person and telephone patient reception.

I performed the classic duties of a medical secretary in various departments such as orthopedic surgery, day surgery, anesthesia, pain management center, and ENT. My responsibilities included in-person and telephone reception, managing doctors' and surgeons' schedules, scheduling operating room blocks in orthopedic surgery, typing consultation reports, operative reports, and hospital discharge letters, managing computerized patient files, and archiving.