About Aurelien
French
Native or bilingual
Experience
- AxeciblesProject Manager - Assistant ManagerJanuary 2017 - Today (9 years and 5 months)59700 Marcq-en-Barœul, FranceManaged a client portfolio. Listened to and found solutions for each client's needs to achieve the best performance. Managed client maintenance. Liaised and relayed client feedback to technical teams. Delivered requests to clients. Offered clients paid options tailored to specific needs (mailing, HD logo creation, web content writing...). Trained and supported new team members within the department. Monitored the SEO strategy for a dedicated client portfolio. Enabled client companies to increase their revenue through effective digital strategies. Wrote/Optimized news content for client websites (and debriefed them). Implemented indicators to improve the performance and efficiency of the Client Relations team. Onboarded and trained new hires, and prepared their assigned tasks.
- TeleperformanceExecutive AssistantMay 2010 - August 2010 (3 months)Assistant to the Social Relations Manager. I conducted an audit, created a training manual, performed legal monitoring, and handled various administrative tasks.
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Education
- Bachelor's degree in HR Management, Human Resources Management / Personnel Administration, GeneralUniversity of Valenciennes and Hainaut-Cambrésis2011Licence GPRH, Gestion des ressources humaines / administration du personnel, général