Freelancer profile translated to English.

Description

I am an expert in customer service automation and advanced chatbot design for SMEs/VSEs. I help companies reduce repetitive requests by 20-40%, optimize their customer journey, and transform their website into an autonomous support system.

My specialty: co-building a complete conversational system, not just a simple chatbot.

I structure your customer intents, clarify your key pages (pricing, contact, services), create optimized responses, and implement mini-journeys that automatically guide your visitors.

I focus on:

• customer support automation

• customer journey optimization

• chatbot design & integration

• conversion improvement

• response structuring / knowledge base

Deliverables: comprehensive audit, automation strategy, conversational scripts, technical integration, continuous optimization.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

@ANL Chatbot Conseil
Co-founder
July 2025 - Today (11 months)
Freelancer specializing in creating websites that convert.
My difference: I integrate an intelligent chatbot for free (1 year offered) to automatically answer your visitors' questions and direct prospects to the right channels (email, phone, appointment booking…).
Result: increased responsiveness, more qualified leads, less wasted time.

I offer:
• Professional and fast showcase website
• Integration of a custom chatbot (12 months free)
• Page optimization to capture + convert
• Website launch + full configuration

My goal: to deliver a simple, effective, and above all useful website – not a “beautiful but empty” one.
I work with SMEs that want a website that works for them.
Conversion Optimization Chatbot Integration Website Creation