Aurélien Gaye, Key Account Manager

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Description

8 years of experience in business development, with a real ability to

detect opportunities, build partnerships and manage key accounts.

Autonomous, adaptable and results-oriented, I have an entrepreneurial spirit geared towards

growth and value creation.

Languages

English
Native or bilingual
Spanish
Fluent

Workplace preferences

Remote only

Primarily works remotely

MELVIN & HAMILTON
RETAIL DEVELOPMENT MANAGER
January 2020 - January 2025 (5 years)
Paris, France
• +50 new points of sale developed (multi-brand, department stores, concept stores).
• +35% growth in B2B revenue France (2021–2023).
• Management of a portfolio of +150 B2B clients.
• Organization of showrooms and participation in trade shows generating 25% of half-yearly revenue.
MANO MANO
CUSTOMER SUCCESS MANAGER
January 2019 - December 2019 (11 months)
Paris, France
• Monitoring of +100 orders/day and autonomous management of customer complaints.
• Analysis of customer feedback to improve journeys and reduce disputes (– 20% in 6 months).
• Collaboration with internal teams to optimize customer service tools and processes.
UBER FOR BUSINESS
BUSINESS DEVELOPER
January 2018 - December 2018 (11 months)
Paris, France
• Outbound prospecting: +60 cold calls/day and targeted emailing campaigns.
• Generation of +30 qualified appointments/month for Account Executives.
• Optimization of sales scripts and processes, contributing to +15% commercial efficiency.

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MASTER 2 ENTREPRENEURIAT
EM STRASBOURG
2016
MASTER 2 ENTREPRENEURIAT
MASTER OF SCIENCE IN BUSINESS ENGINEERING
ESTA BELFORT
2016
MASTER INGÉNIERIE D'AFFAIRES

Check out Aurélien's education