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Aurélie LambotAL

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Freelancer profile translated to English.
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About Aurélie

Need to free yourself from administrative burden to focus on your core business? I bring rigor, discretion, and organization to your structure.

With 13 years of experience in medical practices, I have developed solid expertise in managing demanding environments. Today, I support healthcare professionals, wellness centers (laser, aesthetic), and freelancers in their daily management.

Why entrust your files to me?

Medical Expertise: Perfect mastery of terminology, report typing, and professional secrecy.

Office Management: A true right-hand, I manage your schedules, stocks, billing, and supplier relations autonomously.

Digital Serenity: Comfortable with collaborative tools (medispring, progenda, clic rdv, word, excel, ...), I work remotely while staying close to your needs.

Relational Quality: A smiling and empathetic interface for your patients or clients, even in stressful situations.

What I offer you:
Flexibility (a few hours per week or month) and the guarantee of impeccable work, without the constraints of a salaried recruitment.

Ready to give your business a breath of fresh air. Let's discuss your needs!
  • French

    Native or bilingual

  • English

    Basic

Remote only
Primarily works remotely

Experience

  • médecins généralistes
    Medical Secretary
    MEDICAL
    January 2016 - Today (10 years and 5 months)
    Ciney, Belgium
    • • Management of the telephone switchboard, responding to information requests, transferring calls, and taking messages.
    • • Creation and updating of patient files in the software, registration of identity cards.
    • • Welcoming patients upon arrival, checking appointments on the schedule, connecting them with the doctor, or seating them in the waiting room.
    • • Scheduling medical appointments, assessing consultation reasons, proposing slots considering urgency and availability, updating the schedule.
    • • Maintenance of the medical space and ensuring good reception conditions for patients, arranging self-service documentation, setting up new posters for prevention campaigns.
    • • Management of the practice's current accounting.
    • • Administrative tasks: receiving and distributing mail, processing emails, ordering supplies and medical equipment.
    • • Physical reception of patients, directing them within the facility, managing documents and supporting documents provided, handling telephone calls by responding to various information requests.
    • • Management of the general calendar and appointments for three doctors.
    • • Processing patient files by ensuring their updates through data entry, digitization, and archiving of documents (reports, X-rays, results, invoices).
    • • Performing complex administrative tasks to facilitate the work of all practice staff and meet service requirements.
    • • Sterilization of medical equipment.
    Archive Management and Digitization Specialized Typing and Writing Mastery of Digital Tools and GDPR Reception and Guidance of New Patients/Clients Administrative Management and Organization
  • médecins généralistes
    Medical Secretary
    MEDICAL
    April 2013 - Today (13 years and 2 months)
    Ciney, Belgium
    • Management of the telephone switchboard, responding to information requests, transferring calls, and taking messages.
    • • Creation and updating of patient files in the software, registration of identity cards.
    • • Welcoming patients upon arrival, checking appointments on the schedule, connecting them with the doctor, or seating them in the waiting room.
    • • Scheduling medical appointments, assessing consultation reasons, proposing slots considering urgency and availability, updating the schedule.
    • • Maintenance of the medical space and ensuring good reception conditions for patients, arranging self-service documentation, setting up new posters for prevention campaigns.
    • • Management of the practice's current accounting.
    • • Administrative tasks: receiving and distributing mail, processing emails, ordering supplies and medical equipment.
    • • Physical reception of patients, directing them within the facility, managing documents and supporting documents provided, handling telephone calls by responding to various information requests.
    • • Management of the general calendar and appointments for three doctors.
    • • Processing patient files by ensuring their updates through data entry, digitization, and archiving of documents (reports, X-rays, results, invoices).
    • • Performing complex administrative tasks to facilitate the work of all practice staff and meet service requirements.
    • • Sterilization of medical equipment.
    Administrative Management and Organization Reception and Guidance of New Patients/Clients Client / Patient Relations Archive Management and Digitization Mastery of Digital Tools and GDPR
  • MEDECIN GENERALISTE
    Medical Secretary
    January 2013 - January 2021 (8 years)
    Appointment scheduling, administrative documents such as third-party payments, military and police documents, totals of certificate booklets, inventory of samples, management of paper and software medical files, contact with patients, setting up ambulatory Holter monitoring, archives, medical correspondence, appointment scheduling, sterilization of medical equipment...
    Administrative Management and Organization Reception and Guidance of New Patients/Clients Archive Management and Digitization Specialized Typing and Writing Client / Patient Relations

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Education

  • Diploma of "Office Technician"
    2008
    Diplôme de « Technicienne de Bureau
  • Technical qualification option "Office Technician"
    2008
    Option technique de qualification « Technicienne de Bureau

Skill set

Categories