About Aurélie
Rigorous, caring digital assistant… and always ready to help
French
Native or bilingual
Experience
- NespressoAssistant Store ManagerJanuary 2016 - Today (10 years and 5 months)Montpellier, France💼 Managerial and operational responsibilities🎯 Team management:• Individual and group coaching• Daily briefings• Active listening• Skills development📈 Business development:• Performance indicator management• Sales promotion and objective tracking🏪 Operational management:• Floor organization• Customer flow and dispute management📋 Procedure compliance:• Monitoring adherence to internal directives (front & back office)💰 Cash management:• Discrepancy tracking• Regular reporting• Bank reconciliations📦 Stock management:• Logistics activity management in coordination with Buyers🤝 Supplier & service provider management:• Administrative follow-up• Management of relationships with external partners
- ChefsTouchDigital AssistantJune 2024 - Today (2 years)
- Email and customer support management (responding to chefs' questions, app users, etc...)
- Support for organizing digital events (webinars, chef interviews, etc...)
- Creation and management of tracking spreadsheets
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