Freelancer profile translated to English.

Description

Hello 👋🏻

Do you need reliable and responsive administrative assistance? I offer my secretarial skills to lighten your workload and optimize your organization.

Your tasks, my mission:

💻 Administrative management: Drafting letters and reports, filing and archiving documents, preparing administrative files

📞 Telephone reception: Handling incoming calls, directing requests

📆 Appointment scheduling: Organizing your calendar, coordinating with your contacts

📂 Client follow-up: Managing client relationships, tracking requests and follow-ups

🚀 Data entry operator: Data entry, updating your files and databases

I support you flexibly and professionally to meet your administrative needs while allowing you to focus on what's essential.

If you wish, I also offer a test day to allow you to discover the quality of my services before committing to a long-term collaboration. This will allow you to assess my efficiency, responsiveness, and organization, while guaranteeing a service that meets your expectations.

See you soon 👱🏻‍♀️

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Bergerac (up to 50km), Paris (up to 50km), Bordeaux (up to 50km), Montigny-le-Bretonneux (up to 50km), Versailles (up to 50km)

Digit'Assitance
Versatile Secretary
April 2024 - Today (2 years and 2 months)
Experienced telemarketer and independent secretary, I offer my services to companies wishing to outsource their prospecting, administrative management, or data entry.
Specializing in B2B and B2C commercial telemarketing, I master the art of follow-up, client management, and file qualification. I combine this expertise with solid skills in per-word typing, managing automotive financing files (credit, leasing, long-term rental), fraud detection, and remote assistance.

Versatile, rigorous, and comfortable on the phone and on screen, I quickly adapt to client tools and internal processes, with a strong sense of service and confidentiality.
Mercedes Benz Financial Services
Credit Manager
AUTOMOBILE
January 2018 - March 2024 (6 years and 3 months)
Montigny-le-Bretonneux, France
During this experience, I managed the entire automotive financing process (classic loans, leasing, long-term rental), from file reception to final validation.
I processed requests by verifying document compliance and analyzing supporting documents.

I was also in charge of fraud detection: rigorous checking of supporting documents, identification of inconsistencies, and reporting of risky files.
I ensured the smooth processing while respecting deadlines and internal procedures.

This mission allowed me to develop strong analytical skills, priority management, and a high level of rigor in an environment sensitive to financial risks.
FreeDom Elancourt
Manager
May 2015 - July 2017 (2 years and 3 months)
Élancourt, France
As the manager of my own personal services company, I was responsible for the complete management of the activity, from business development to administrative management, including recruitment and service monitoring.

I managed all the following tasks:
- Organization of schedules and coordination of home helpers
- Customer relationship management: quotes, contracts, satisfaction follow-up
- Recruitment and supervision of staff (housekeepers, caregivers, etc.)
- Administrative and accounting follow-up: invoicing, reminders

This experience allowed me to develop solid skills in business management, customer relations, team coordination, and administrative rigor, in a sector that demands quality and organization.

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Secretarial vocational degree
Versailles
1999
- Gestion administrative : rédaction de courriers, saisie de documents, gestion de plannings, organisation de réunions, traitement du courrier - Bureautique : maîtrise des outils comme Word, Excel, messagerie - Communication professionnelle : accueil téléphonique et physique, rédaction de notes, relations clients/fournisseurs - Suivi de dossiers : classement, archivage, suivi des opérations simples de comptabilité ou de gestion commerciale

Other

Audrey S.

Administrative Secretary - File Management

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