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Audrey M.AM

Audrey M.

💡 Email Marketing & CRM Klaviyo manager

€350/day
1 project
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Audrey

Your Klaviyo CRM is set up, but your automations and email campaigns aren't yet generating the sales and performance they truly could?

👉 That's exactly where I come in.

As an Email Marketing Specialist, I help you transform your email channel and your CRM into a truly profitable growth lever.

🌟 My concrete actions:
‱ High-performing CRM Automations (Klaviyo, Kanal, Wax...): welcome, abandoned cart, post-purchase, churn reactivation, birthdays...
‱ Engaging email, SMS & WhatsApp campaigns aligned with your objectives
‱ Advanced segmentation and CRM management to reach a wider but smarter audience.
‱ Optimization of open, click, and conversion rates through A/B testing and monthly performance reports
‱ Continuous improvement: actionable recommendations and performance tracking to maximize ROI

👀 My approach:
Combining data, strategy, and storytelling to design human, personalized, and profitable emails.
Every flow and every campaign is designed to strengthen customer relationships and support business objectives.

đŸ€ They trusted me:
Fincut, Musc Intime, Garbelle, Circles, Stormrock, Pool Planet, Hopono, Harmova, Koomys, Hotmer, The flash tattoo, Fresh Flow Up...

Klaviyo - Brevo - Email Marketing - CRM - Marketing Automation - Multichannel Campaigns - Advanced Segmentation - WAX - KANAL - Whatsapp - Prospects - Churn Nurturing - Reactivation - Flow - Customer Loyalty - Growth Marketing - Conversion - KPI Optimization - A/B Tests - Performance Reporting - POP UP - ROI - SMS Marketing - Automated Workflows - Onboarding - Abandoned Cart - Newsletters
  • French

    Native or bilingual

  • English

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • EmailClub
    Email Marketing Specialist – CRM
    E-COMMERCE
    June 2024 - May 2026 (1 year and 11 months)
    Paris, France
    High-performing multichannel campaigns: design, sending, and optimization of emails, SMS, and pop-ups to engage, convert, and retain.

    - Automations on Klaviyo: abandoned checkout/browse/cart flows, post-purchase, Welcome Pop-up...

    - Advanced segmentation & large-scale personalization: prospects (old and new), active customers, VIP customers, churners...

    - KPI Analysis & CRM reporting: recommendations on flows and campaigns, monthly performance reporting, and summary of the last 30 days

    - A/B testing and continuous improvement: content, timing, deliverability, always seeking maximum performance

    - Global CRM Strategy: loyalty, retention, and long-term customer value increase
    Klaviyo Email marketing CRM A/B Testing pop-up
  • Kinvent
    Email & CRM Marketing Specialist
    MEDICAL
    June 2025 - October 2025 (4 months)
    Montpellier, France
    Development of conversion-oriented email marketing strategies: newsletters, automated campaigns, and personalized content for an audience of physiotherapists and high-level athletes.

    - Complete management of Klaviyo and NP6 automations: workflows, reactivation, and loyalty

    - Advanced segmentation and CRM targeting to personalize B2B messages and maximize open, click, and deliverability rates

    - Email marketing KPI analysis, Pop Up A/B testing, and emailing campaigns, monthly reporting to improve performance
    Email marketing CRM Workflow Nurturing Lead generation
  • Orange
    EVENT COORDINATION MANAGER
    TELECOMMUNICATIONS
    September 2020 - October 2023 (3 years and 1 month)
    Paris, France
    Management of tailor-made events enhancing brand image and ROI.

    ‱ Complete event management: planning, logistics, agency & vendor coordination
    ‱ Budget & negotiation: cost optimization and ROI
    ‱ Communication & coordination: liaison between teams and partners
    ‱ Targeting & personalization: maximizing participation and engagement
    ‱ CRM Tracking & reporting: KPI analysis, leads, and recommendations
    Communication Strategy ROI Marketing Campaign Project Management CRM Strategy

Reviews

5.0

Out of 1 rating

ValentinV

Valentin

PERILLIER Valentin

Reviewed on 11/6/2025

Great experience with Audrey! She supported us on our entire email and CRM strategy with real expertise. She was able to analyze our needs, rework our Klaviyo automations, and create high-performing campaigns. I recommend Audrey 100% if you want to structure your CRM strategy and work with someone professional and involved!

Recommendations

Chloé F.CF
Julie SalibaJS
Chloé F. and 1 other person have recommended Audrey

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Education

  • Master of International Studies
    ENGLISH CURRICULUM
    2023
    MASTER INTERNATIONAL EVENT BRAND STRATEGY
  • BACHELOR COMMUNICATION CERTIFIED "COMMUNICATION MANAGER"
    ESG Business School
    2021
    BACHELOR COMMUNICATION CERTIFIÉE "RESPONSABLE COMMUNICATION"

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