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Audrey MarselooAM

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Freelancer profile translated to English.
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About Audrey

Hello everyone,

My name is Audrey and I am an independent administrative assistant. I am launching this new activity with one goal: to help you save time by delegating your administrative tasks, so that you can focus on developing your business.

I offer flexible and tailor-made support, adapted to your needs.
Here is an overview of the services I can handle for you:

- Administrative: email processing, document organization, daily monitoring, scheduling, and reporting.
- Secretarial & occasional assistance: drafting letters, quotes, invoices, and customer follow-ups.
- Commercial: prospect management, quotes, follow-ups, and customer complaint management.
- Communication: social media, newsletters, creation of visual materials, and showcase websites.
- Organization & planning: appointment scheduling and coordination with partners and clients.
- Specific support: depending on your request.

Flexible, efficient, and hassle-free: occasional or regular missions, with no social charges or holidays to manage!

By entrusting me with your administrative tasks, you free up time, reduce your stress, and optimize your organization to focus on what truly matters: developing your business and achieving your goals.

Do not hesitate to contact me and visit my website to learn more:
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Angers (up to 20km)

Experience

  • Le Grenier Gourmet
    Executive Assistant, Administrative and Commercial
    RESTAURANTS AND FOOD SERVICE
    August 2023 - December 2025 (2 years and 4 months)
    Angers, France
    ADMINISTRATIVE

    - Schedule management and appointment setting
    - HR data entry and management (planning, DPE, variable data entry before payroll)
    - Invoicing and payment tracking
    - Bank reconciliation
    - Support with standard administrative procedures

    COMMERCIAL

    - Management of incoming requests and prospects
    - Incoming call management
    - Quote preparation
    - Customer follow-up and reminders
    - Complaint management and customer service

    COMMUNICATION

    - Social media management and engagement
    - Newsletter writing
    - Creation of flyers, cards, various materials
    - Showcase website creation
    - Document writing and formatting
    - Job advertisement writing
    Administrative and Commercial Management Administrative and Organizational Management Social Media Management and Engagement Microsoft Office
  • CCI Maine et Loire
    Culinary and Pastry Trainer
    RESTAURANTS AND FOOD SERVICE
    August 2018 - July 2023 (4 years and 11 months)
    Angers, France
    Trainer for apprentices in cooking and pastry.
    Follow-up of young people at school and in companies.
    Development of pedagogical progress and construction of the "Cuisine and Gastronomy" degree program.
    Canva Microsoft Office Content Writing Instructional Design Training Facilitation

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Education

  • BTS Hotel and Restaurant Management
    Grenoble Hotel School
    2012

Skill set

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