Audrey Le Deuff

Company specializing in academic support. Daily administrative management: monitoring student and tutor files, invoicing, quotes, and contracts. Support for the sales team in prospecting, family follow-up, and schedule coordination. Contribution to service quality and customer satisfaction. - Execution of administrative procedures: monthly processing of teacher salaries, quarterly processing of charges to be declared to URSSAF

Responsible for administrative, accounting, and operational tasks: managing the switchboard, handling mail, issuing customer invoices, managing supplier invoices, maintaining company accounting records, debt collection, bank reconciliation, VAT declaration, liaison with the accountant, preparation of closing entries, monitoring technical files, preparing payroll elements, managing leave and absences, etc.

Management of customer and supplier disputes, ensuring prompt and satisfactory resolution to maintain a trusting relationship.

Remote customer relations (telephone) and handling of needs (orders, deliveries, invoicing, promotional follow-up).

Executive Assistant (analysis, travel management, appointment organization), demonstrating strong organizational skills and anticipation of needs.

Monitoring of supplies for Key Accounts, delivery control ensuring the proper execution of contracts