Freelancer profile translated to English.

Description

Versatile communicator and methodical project manager, easily transitioning from strategic to operational and benefiting from solid international experience.

My preferred sectors? Crafts, DIY, decor, design, fashion, hygiene-beauty, but also ecology and sustainable development... digital services and companies, and social networks.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
German
Basic

Workplace preferences

Remote only

Primarily works remotely

Aux Sièges, etc.
Business Owner
ARTS AND CRAFTS
May 2022 - Today (4 years and 1 month)
Nantes, France
Financial management, accounting, communication, planning, client and supplier relations, restoration of seating furniture.
Planning Sens de l’organisation Communication Wordpress Site Furniture Restoration
Croissance Consulting
Editor
PRESS AND MEDIA
March 2022 - April 2024 (2 years and 1 month)
Proofreading, correction, and rewriting, data verification, WordPress editing, and image creation according to brand guidelines.
Implementation of an evaluation grid for sourcing freelance writers.
AI tool audit: analysis and evaluation of AI-assisted article writing tests.

Topics: marketing, social media, management, digital business and tools, innovations, and high-tech.
Wordpress Site Proofreading and Correction Web Writing Artificial Intelligence Canva
iAdvize
Community Specialist
E-COMMERCE
August 2017 - January 2020 (2 years and 5 months)
Nantes, France
Management of ibbü expert communities (customer service representatives) serving brand objectives:
- Value creation: CSAT 92% - Conversion rate 22.5% - Average basket +24%
- Implementation of standards and methods for monitoring quality and performance.
- Performance monitoring: quality, engagement, and conversion.
- Ad hoc animation actions.

Key accounts: Leroy Merlin, TUI, Mister Auto, Back Market, SMCP.

Responsible for content dedicated to the ibbü expert community:
- Planning and writing animation content: brief tips, informative briefs, motivating briefs, writing, setting up, and animating webinars.
- Planning and implementing actions specific to key commercial periods.
- Global communications: writing newsletters, specific communication plans for key commercial periods, script and animation of interviews with experts, script and animation of podcasts, setting up webinars.
Community Animation Content Writing Communication Strategy Procedure Creation User Journey