Freelancer profile translated to English.

Description

Organization Transformation | Transition Management | International Strategic Program Management

I support general management, executive committees, and business units in their organizational and digital transformation projects.

I work to structure organizations, secure strategic programs, support managers, and align teams to turn decisions into concrete results.

Accustomed to complex, international, and cross-functional environments, I combine global vision, governance, management, and leadership to accelerate transformation execution.

My Approach:Pragmatic, collaborative, and results-oriented

Areas of Intervention:

*Organizational Transformation:Reorganization, process optimization, change management + performance improvement

*Project Management:Governance, team coordination, program security

*Transition Management:Management of teams or key functions to ensure business continuity and their transformations

*Manager Support:Taking on new roles, leadership, team structuring, and handling sensitive situations

My Value Proposition:

15 years of experience, including 9 years in consulting
Rapid structuring of organizations and projects
Strong ability to align management, managers & teams
Cross-functional expertise: organizational + digital transformation + management + leadership + governance + project management

Mastered Deliverables:

Surprise Report & Organizational Diagnosis
Strategic & Operational Roadmaps
Project Governance (RACI, committees, reporting, dashboards)
Transformation & Change Management Plans
Communication and Training Materials
Recruitment, Onboarding & Offboarding Plans
Operating Procedures & Documentation
Feedback & Strategic Recommendations

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Paris (up to 50km)

Groupama
PMO
BANKING AND INSURANCE
September 2023 - December 2024 (1 year and 3 months)
Paris, France
As part of aCustomer Relationship transformation program,the mission is to optimize the tool used by Groupama agency employees to handle customer requests.

Key Missions & Results:

*Diagnosis:Identification and mapping of practices used in Groupama agencies and possible optimizations

*Scoping:Definition of a clear roadmap integrating 10 workstreams

*Team Management & Coordination:crisis team management and implementation of governance, rituals, best practices, and alignment to guidelines

*Business & Project Steering Committees:setup of supporting materials

*Monitoring:Improvement of project management through KPI definition (dashboards)

Groupama now has a clarified roadmap, a revitalized team to streamline and improve the employee and customer experience in agencies.
Organizational Transformation Change Management Project Management Governance Digital & IT Transformation
AXA Group Operation
Transition Manager
BANKING AND INSURANCE
January 2023 - July 2023 (6 months)
Paris, France
As part of a global transformation plan for AXA GO, the mission as Global Transition Manager within the HR France team consisted of setting up, structuring, and supporting a team of Personal Assistants (executive assistants) during a period of social plan - voluntary departure plan.

Main Actions and Key Results:

*Definition and validation of a 2-year vision in 72 hours,validated by management and the team
Management of a10% workforce reductionin France
*Reorganization of the Executive Assistants team:new scope of intervention, new roles & responsibilities

*Implementation of governance:organizations, managerial rituals, best practices, backup between Assistants, alignment to guidelines

*Creation of an offshore team in Morocco in 4 months:recruitment, onboarding, training, skill development, governance, alignment to guidelines

*International Recruitment:4 executive assistants (ES, DE, UK, ASIA) + onboarding & offboarding management

*Change Managementin a high-pressure environment: sensitive communication, human support, multi-stakeholder coordination

*Project Management:dashboard and reporting management

*Project Committees:preparation of materials and presentations to Sponsors

At the end of the 4 months, the team was secure and structured, processes were harmonized and industrialized, and the new Manager was able to confidently take on their new role.
Transition Management Recruitment Team Structuring Change Management & Project Governance Project Governance
SG
Project Manager
BANKING AND INSURANCE
January 2022 - December 2022 (11 months)
Paris, France
As part of apostage cost reduction program,the mission is todigitize(email, SMS)local communications(SG branch network) that were previously sent by mail, in order to rationalize costs.

Paper costs saved through digitalization in 12 months:€1.5 million

Main Actions & Key Results:

80% reduction in paper mailingsthrough communication flow digitalization, saving: €1.5 million (50% savings)

*Scoping:identification of mail communications that can be digitized (campaign mapping + risks & functional & technical impacts), definition of roadmap, RACI, stakeholders...

*SG Internal Protocol:creation of a complete scoping document (project definition, identification of legal, commercial, technical & functional risks...), detailed description of technical operation, then presentation to a commission for approval

*Delivery:management of technical & functional deployment and implementation with teams (functional & technical specifications, campaign templates & content, pre-production, anomaly management...), facilitation of workshops with dedicated materials

*Cross-functional project governance:implementation of rituals, team meetings with cross-functional teams + Sponsor meetings

*Project Committee Management:formalization of materials, facilitation of meetings with dedicated materials and minutes

*Change Management:supporting teams in adopting new digital tools, training, best practice guides
Organizational Transformation Change Management & Project Governance Leadership and Team Management Digital Transformation Digital & IT Transformation